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Quality Without Tears
The Art of Hassle-Free Management
by Philip B. Crosby
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Available editions of Quality Without Tears
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9780070145306,
Hardcover,
McGraw-Hill,
1984
Other copies of 9780070145306 |
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9780070145115,
Paperback,
McGraw-Hill,
1995
Other copies of 9780070145115 |
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9780452263987,
Paperback,
Penguin USA,
1989
Other copies of 9780452263987 |
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Publisher Notes
Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.
Customer Reviews
on Aug 5 2009, holybombay said:
"the book seeks to avail production managers and others alike on quality management,enhancement and control.
"
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All rights in images of books or other publications included in Biblio.com are reserved by the original copyright owners.
Portions of book data copyright 1995-2009
Muze Inc. For personal non-commercial use only. All rights reserved. Some content for books is owned by Baker & Taylor, Inc. or its licensors and is subject to copyright and all other protections provided by applicable law.