Riverside, New Jersey, U.S.A.: Simon & Schuster, 1995 Hard Cover. Good. Good in Good jacket Good in Good jacket Ex Library Retired from library, may contain usual library markings (card holder, stamps, etc. ), text is clean and intact, EXCELLENT book!. more information

Offered by Midwest Book Company (Michigan, United States)

Plume, 1993. Light wear to wraps o/w VG. Extensive notations inside cover, Underlining and notes in text. From Kirkus ReviewsAn inspiring, well-organized exposition of ten principles that appear to offer hope for renewal in an era of government decline. Osborne's Laboratories of Democracy (1988) celebrated government innovation at state and local levels; here, the ideas are further developed, with many more examples and a sharper focus. Osborne and Gaebler (the former city manager of Visalia, California) charge that government bureaucracy, created a hundred years ago to combat official corruption, has outlived its usefulness. Since governments are increasingly caught between declining revenues and rising demands for service, the authors call on them to become more ``catalytic,'' ``mission-driven,'' ``customer-driven,'' ``anticipatory,'' ``market-oriented,'' etc. The authors recognize that these terms may have a vaguely threatening ring to many liberals and public employees, but they counter those fears with examples of how the adoption of these principles has resulted in employee empowerment, increased public support, etc. For example, they explain how, when Phoenix forced its trash collectors to compete with private businesses while guaranteeing the collectors' jobs, morale and productivity soared. Most convincing is the way Osborne and Gaebler discuss honestly the most serious potential problems with their proposals--e.g., their refusal to endorse merit pay for individual teachers, which, they admit, may set up cutthroat situations. Analyzing the successful experiments, they provide theory for political scientists to chew on and examples for government officials to consider--e.g., that of Visalia, which uses bonuses to reward groups of employees more often than individuals ``on the theory that individual rewards encourage people to hoard information and compete with one another, while group rewards encourage people to share information and work together.'' Required reading for burned-out civic reformers, and stirring stuff for socially concerned businesspeople. -- ¬1992, Kirkus Associates, LP. All rights reserved. Product DescriptionA revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country, the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy. P14051-Penguin. Paperback. Good. more information

Offered by Keeper of the Page (Washington, United States)

Unknown: Basic Books. Hardcover. 0201626322 A wonderful copy with some minor edgewear to the cover. Dust Jacket has some edgewear present. 1997 Basic Books Hard Cover . Very Good. 1997. more information

Offered by Seashellbooks.com, Inc. (Florida, United States)

Plume. PAPERBACK. 0452272777 H14__FAST SHIPPING___DELIVERY CONFIRMATION!___SHIPS FROM US WITHIN 24 HOURS . Very Good. more information

Offered by HUDSON BOOKS (Florida, United States)

Plume, 1999. paperback. Used - Good. A used ex-library copy. Library markings. Pages are somewhat worn. Cover worn with some creases. Worn edges and corners. Binding solid and tight. more information

Offered by Once Sold Tales (Washington, United States)

Unknown: Lexington Books. Trade PaperBack. 066921843X A wonderful copy with some minor edgewear to the cover. Previous owners name inscribed inside front. 1990 Lexington Books Trade PaperBack . Very Good. 1990. more information

Offered by Seashellbooks.com, Inc. (Florida, United States)

Random House. Used - Acceptable. more information

Offered by Prairie City Books, LLC (Indiana, United States)

Scribner. Used - Good. Ex library book in nice shape with library markings, no additional markings found!! May have a few stray marks not seen!! Includes Dust Jacket! more information

Offered by Book Drives Inc. (Connecticut, United States)

Brookings Institution Press. PAPERBACK. 0815718551 GOOD CONDITION, COVERS HAVE SOME MINOR WEAR,HAS WRITINGS AND UNDERLININGS. (STOCK#: NOENN-*H2) . Good. more information

Offered by Affordable Books (California, United States)

Chatham House Publishers. Used - Good. GOOD with average wear to cover and pages. We offer a no-hassle guarantee on all our items. Orders generally ship by the next business day. Default Text more information

Offered by Bay City Books, LLC (California, United States)