House & Home Book reviews and recommendations
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Quality Toolboxby Nancy R. Tague
"I recommend this title, but not this edition. This is the first edition of the book. A greatly expanded second edition (558 pages) was published in 2005. That book belongs on the bookshelf of every team member, facilitator, or quality manager. Actually, it won't be on your bookshelf much, because you'll find it so useful. Do yourself a favor and pay a little more for the up-to-date edition of this title. "
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