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The Quality Business: Quality Issues and Smaller Firms by North, Julian; Blackburn, Robert A. ; Curran, James
Book Description
London: Routledge. Fine. 1998. Hardcover. Based on well-conducted research and careful theorising. A factually based assessment of quality management strategies ... Very useful for those actively involved in implementing quality strategies or promoting small businesses. ; Routledge Studies in Small Business; 8vo 8" - 9" tall; 234 pages .
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