How I Turn Ordinary Complaints into Thousands of Dollars: The Diary of a Tough Customer

by Charell, Ralph

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New York: Stein and Day. Very Good. 1974. Hardback. 0812816161 . Wear & chipping & tears along edges of rubbed & sunfaded dustjacket, about 1" of dj's spine missing, top edge of back cover torn, wear along edges of sunfaded cover, previous owner's address sticker on ffep, pencil writing on fep & ffep, pages slightly sunfaded, text clean, binding tight. .