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Restaurant Management : Customers, Operations and Employees [Rental Textbook] - Robert C.; Mill - Used Books - Hardcover
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Restaurant Management : Customers, Operations and Employees [Rental Textbook]

by Mill, Robert C.;

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  • Bookseller: Chegg.com US (US)
  • Seller Inventory #: 118041
  • Format: Trade Cloth
  • Book condition: very good
  • Quantity available: 20
  • Edition: 2nd Edition
  • Binding: Hardcover
  • ISBN 10: 0130273643
  • ISBN 13: 9780130273642
  • Publisher: Prentice Hall PTR
  • Date published: 2000
  • Pages: 436
  • Size: 7 x 9.25 x 1 inches
  • Weight: 1.85 pounds

Description

Prentice Hall PTR. Trade Cloth. very good. Semester Rental. 1. Introduction. 2. Understanding the Customer. 3. Developing a Marketing Plan. 4. Promoting the Operation. 5. Pricing and Designing the Menu. 6. Delivering High-Quality Service. 7. The Physical Facility. 8. Food and Beverage: From Supplier to Customer. 9. Kitchen Equipment and Interiors: Selection, Maintenance, and Energy Management. 10. Sanitation and Food Safety. 11. Controlling Costs. 12. Employee Selection. 13. Training and Development. 14. Motivating the Employee. 15. Restaurant Manager 2000. Index.




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