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Customers Rule! : Why the E-Commerce Honeymoon Is over and Where Winning Businesses Go from Hereby Blackwell, Roger D.; Stephan, KristinaFirst Edition, 2nd Printing
Book DescriptionNew York, NY, U.S.A.: Crown Publishing Group, 2001. Binding tight, pages clean and bright. A nearly unread book.. First Edition, 2nd Printing. Hard Cover. Very Good +/Very Good +. 8vo - over 7¾" - 9¾" tall. Bookseller Terms of Sale
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