BUSINESS & ECONOMICS / Customer Service

San Diego, CA: Pfeiffer & Company, 1995. First Edition. Hardcover. Good/Very Good. 0893842702 ex-library with usual markings, some damage to pastedowns. edge wear; Drawing upon her 19-year career with retail giant Nordstrom, Inc., renowned for best-in-the-business customer service, an insider's take on what really works to create legendary customer service. more information

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