Management

New York, New York, U.S.A.: HarperBusiness, 1996 Near-new condition. Stated First Edition. NO remainder marks or price clippings. Tight spine - Bright pages. Cartoon illustrations throughout. NO writing, marks or tears. - In this guide to (mis)management, Dilbert's dog-savant takes a bite out of corporate America, revealing fail-safe strategies to turn the most befuddled boss into a fully functioning, whip-wielding, paradigm-spewing tyrant. Annotation Dilbert--the world's fastest growing comic strip, read by 60 million fans in 32 countries--deals with the frustrations of everyday corporate life, as the title character struggles to maintain his identity and happiness in a world where attacks can come from everyone from his boss down to his dog. 128 pp. Web site promo. 400,000 print. From the Publisher Behind the closed doors of corporate management lurks a manifesto so devious, so insidious, and of such diabolic power, it has the ability to transform normal human beings into paradigm-spewing zombies. Its purpose: to help bosses stick it to their employees. Its author: none other than Dogbert, the canine corporate consultant out to rule the world. All too often, new managers make mistakes such as rewarding good work with good pay, communicating clearly and improving departmental efficiency. Dogbert shows that this could have devastating consequences: Employees begin to expect fair treatment and compensation, productive workers show results (making managers look bad by comparison), and the department's future budget allotment could be decreased because it spends only what it needs. Drawing from his years of experience tormenting Dilbert and advising his boss, our Machiavellian mutt uses pithy essays, illustrated by scores of comic strips, to teach neophyte managers such potent practices as: The power of verbal instructions: Sound like a boss while maintaining complete deniability! Empty promises of promotion: all the motivational benefits, none of the costs! Pretending to care: Learn how to hear without listening! Incentives: Inspire employees by giving them worthless knickknacks! Once again firmly establishing Scott Adams as the spokesman for the absurdities of the workplace (and Dogbert as the guru of sticking it to the masses), Dogbert's Top Secret Management Handbook is the perfect gift for all cubicle dwellers and their bosses. . First Edition. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Amacom Books, 1994 Very-good+ condition - NO remainder marks or price clippings - Tight spine - Bright pages - NO writing or marks inside book - 213 pages - Covers are clean (NO tears). Is your company on a clear track to the future, with a defined goal that sets its direction and with determined employees powering its engine? Or is it stumbling toward whatever comes next, dragged along by circumstance, or "staying the course" out of fear? Karl Albrecht, renowned business thinker and co-author of the bestseller Service America!, challenges today's business leaders to embark on a journey on The Northbound Train. His northbound train is a metaphor for achieving a focused vision of the direction your company must take to succeed and then moving inexorably toward that goal. And as Albrecht shows, this vision must always be based upon an understanding of what will create value for your customers. In The Northbound Train Albrecht provides a step-by-step guide to soul searching, strategy setting, and customer wooing. Using insightful, real-world examples of effective and ineffective processes, he helps you map out a path - a strategic success model - that your company must follow to find out what makes its business unique. He illustrates how to formulate a reality-based vision; define your company's core values and philosophy; create a company mission statement that is accurate, concise, and inspiring; evaluate your competitive strategy to see if it's based on real strengths; reach a unified concept for creating value for your customers; and distill these decisions, finally, into a few critical areas of focus. Of course, all this thinking and planning is useless if the people in your organization are not "on board." Albrecht explains that "the leader must help people in the organization understand and commit to the vision. And the leader must help them learn to do what it takes to make the vision a reality." The author provides advice for exactly how to lead your company (or your portion of the company) in the right direction and how to reward employees based on their real, verifiable contributions to that end-of-the-track goal. Is your company ready. Trade Paperback. Very Good +. 8vo - over 7¾" - 9¾" tall. more information

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Nashville, Tennessee, U.S.A.: Thomas Nelson Inc, 1998 Near-new condition. NO remainder marks or price clippinsg. Tight spine, bright pages. NO writing, marks or tears. 240 pages. How to utilize value of the person leadership principles of love, dignity, and respect.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Prentice Hall Press, 2000 Near-new condition - Appears unread. NO remainder marks or price clippings - Price inside dustcover: $23.00 - Number line: 10 9 8 7 6 5 4 3 2 1 - 274 pages - NO writing, marks or tears inside book - In 1558, she inherited a business in trouble. Burdened by runaway inflation and a debased currency, bereft of strategic alliances, torn by internal dissent, and eyed greedily by competitors bent on takeover, her business -- England -- was on the brink of ruin. Forty-five years later, England was the richest and most powerful nation in Europe and well on its way to becoming the greatest empire the world would ever know. How did she do it? Elizabeth I, CEO condenses Elizabeth's leadership wizardry into management lessons today's business leaders can employ in their own quests for excellence and supremacy. Written by Alan Axelrod, author of the national bestseller Patton on Leadership, this fascinating story of one woman's meteoric rise from illegitimate birth and imprisonment to the throne of the greatest nation on earth unfolds to reveal fresh insights into the art of leading people to business success. Anyone in a leadership role will find much to emulate in Elizabeth's long, challenging, and highly successful reign, including leadership strategies for developing and communicating a vision of excellence, nurturing creativity, turning crisis into triumph, and creating common cause without tyranny. Be inspired by the beloved monarch who built an empire and shaped the enduring destiny of a people ... and lead your own people to greatness. . Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Westport, Connecticut, U.S.A.: Quorum Books, 1993 Like-new except for 1 very-small, closed tear at top of spine of dustcover, Book is in Fine Condition. First Printing. Number line: 10 9 8 7 6 5 4 3 2 1 - Illustrated with tables and charts. Tight spine - Bright pages. NO remainder marks or price clippings. NO writing or tears inside book. 209 pages. - From the Publisher Despite the challenges of organized labor and the human relations movement, scientific management has dominated the configuration of twentieth-century high performance systems. As the twenty-first century nears, an expanding fund of social science knowledge related to worker behavior and renewed evolution of high performance systems under intense, global competition offer new directions and opportunities for their reinvention. An historical review of scientific management is drawn, the halting and often abortive course of human relations research is traced, and the forces that are likely to shape tomorrow's high performance systems are evaluated in this book. Synopsis In this book the history of scientific management is traced, as is the halting and often abortive course of human relations research. Based on this extensive research, the shape of tomorrow's high performance systems are evaluated. - Table of Contents . First Edition. Hard Cover. Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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American Management Association, 1972 Very-nice, clean copy. Dustcover shows mild wear & 3 small, closed tears. Book is in Fine Condition. Bright-yellow boards with black lettering. NO remainder marks or price clippings. Tight spine - Bright pages. 185 pages. . First Edition. Hard Cover. Fine/Very Good. 8vo - over 7¾" - 9¾" Tall. more information

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Free Press, 1985 NO tears - Tight spine - Bright pages - 644 pages - The first 66 pages have light highlighting - NO other writing or marks throughout book - NO remainder marks or price clippings - . Trade Paperback. Very Good +. 8vo - over 7¾" - 9¾" tall. more information

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Crown Publishers, Inc. , 1990 Like powerful elephants, many American companies are shackled by the chains of conditioning and inertia. Belasco provides a clearly written, jargon-free guide to creating the right kind of change in any company. - Contents: Teaching the Elephant to Dance Getting Ready to Change Anticipate the Obstacles Create Tomorrow Focus Resources Vision Makes the Difference Actions Set the Pace Expect It or Forget It People Are the Key Culture Is It Empower Individual Change Agents Change Happens - The Elephant Learns Notes Index. First Edition. Hard Cover. Fine/Fine. 4to - over 9¾" - 12" tall. more information

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John Wiley & Sons Inc, 1999 Very-good+, clean copy. NO remainder marks or clippings. Covers are bright and clean (NO tears). Tight spine, bright pages. NO tears inside book. 294 pages. 9 pages show light highlighting. Does NOT interfere with reading. Synopsis The numerous anecdotes alone are worth the price of the book . . . most readers will find themselves asking why everyone doesn't run a business as preached by the chief executive of Continental Airlines.-The Washington Post Book World . . . in an age where managing seems increasingly complicated, some of Bethune's prescriptions are refreshingly straightforward.-Business Week From Worst to First outlines Gordon Bethune's triumphs . . . about the turnaround he's led at Continental, a perennial basket case that's become an industry darling.-The Atlanta Journal-Constitution From Worst to First is [Gordon Bethune's] story of Continental Airlines' turnaround under his command . . . The blueprint has worked . . . Fortune magazine named Continental the company that has 'raised its overall marks more than any other in the 1990s.'-The Seattle Post-Intelligencer All of Gordon Bethune's proceeds from this book will be donated to the We Care Trust, a nonprofit organization that assists Continental Airlines' employees and their families in times of need. Business Week "Some of Bethune's prescriptions are refreshingly straightforward... Bethune includes some fresh examples of his plain-spoken management style." --Business Week Biography Gordon Bethune is Chairman and CEO of Continental Airlines. Prior to joining Continental, he was vice president and general manager of customer service at Boeing. Bethune was also a senior operations executive at Braniff Airways, Western, and Piedmont Airlines. Scott Huler is a professional journalist. He has been published in the New York Times, Washington Post, Los Angeles Times, and other leading North American newspapers and magazines. . Trade Paperback. Very Good +. 8vo - over 7¾" - 9¾" tall. more information

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McGraw-Hill, 1992 Near-new condition. NO remainder marks or price clippings - Tight spine - Bright pages. NO writing, marks or tears inside book. 614 pages. Illustrated. - Long considered the standard in its field, the sixth edition of this practical, point-by-point guide to every major supervisory issue is now available in paperback. It contains new discussions of such timely topics as the ways in which recent environmental trends and innovations affect productivity . . . the impact of competency guidelines, computer surveillance, and expanding employee rights . . . and more. 30 line drawings. From the Publisher Through five editions since its first release in 1959,What Every Supervisor Should Know has effectively responded to the changing needs of supervisors,and it remains the standard in the field of supervision. Now in a new edition,this classic guide to handling the day-to-day problems that supervisors face is: more current than ever-two new chapters cover the environment and innovation,this latest edition also treats such timely issues as computer surveillance and job competency guidelines; more personalized than ever-the new Personal Development Portfolio offers convenient checklists and sound guidelines on planning careers,managing time and coping with stress; leaner,meaner,and easier to use-the format is modular,and each chapter features three or more case studies,chapter-end reviews,and lots of easily referenced lists,tables,and charts. It's the best reference available for supervisors just starting out as well as for seasoned managers who need to freshen up on the basics or update their skills. . Trade Paperback. Fine. 8vo - over 7¾" - 9¾" tall. more information

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Waterbrook Press, 1999 Like-new / Unread copy - NO remainder marks or price clippings - Stated First Edition - Price inside dustcover: $20.00 - 220 pages - NO writing, marks or tears inside book - Tight spine - Bright pages - Leadership by the Book is an exceptional new book, brimming with insights, ideas, tools, and tactics for becoming a successful leader. Written in the parable format it tells the story of a professor and a minister who school a young professional in management skills and ethics. Using the example and words of Jesus Christ, the book explores the concept of "servant leadership" and offers simple strategies for bringing vision and values to any organization.. First Edition. Hard Cover. As New/As New. 8vo - over 7¾" - 9¾" Tall. more information

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Waterbrook Press, 1999 Like-new / Unread copy - NO remainder marks or price clippings - Stated First Edition - Price inside dustcover: $20.00 - 220 pages - NO writing, marks or tears inside book - Tight spine - Bright pages - Leadership by the Book is an exceptional new book, brimming with insights, ideas, tools, and tactics for becoming a successful leader. Written in the parable format it tells the story of a professor and a minister who school a young professional in management skills and ethics. Using the example and words of Jesus Christ, the book explores the concept of "servant leadership" and offers simple strategies for bringing vision and values to any organization.. First Edition. Hard Cover. As New/As New. 8vo - over 7¾" - 9¾" Tall. more information

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San Francisco, California, U.S.A.: Jossey-Bass Inc Pub, 1991 Near-new condition - NO remainder marks or price clippings - NO tears - Tight spine - Bright pages - ONLY writing/mark inside book is 8 pages have very-light highlighting (barely noticeable) - 204 pages - . Hard Cover. Near-Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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New York, NY, U.S.A.: HarperBusiness, 2000 From Meg Whitman of to Marcy Carsey of Carsey-Werner and Oxygen Media, today's leading businesswomen show how to make it in the notorious boys' club of corporate America. Gone are the days when men called the shots. More and more women have replaced men or excelled over rivals in male-dominated industries because they possess the qualities of leadership that top firms are seeking today. Esther Wachs Book introduces the new Female Leader and reveals the seven key, and uniquely female, qualities of leadership that are turning the world around -- and allowing more women to achieve success. . First Edition. Hard Cover. Fine/Near-Fine. 4to - over 9¾" - 12" tall. more information

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Simon & Schuster, 1994 Near-new condition. NO remainder marks or price clippings. Price inside dustcover: $20.00. Tight spine, bright pages. NO writing, marks or tears inside book. 189 pages. - Companies in the business of providing knowledge for profit will dominate the 21st-century global marketplace. And to stay competitive, these companies will increasingly play the major role in making education a lifelong learning process for consumers, employees, and students alike. These are the startling trends revealed in this first in-depth study of the mushrooming knowledge-for-profit mega-industry that is already transforming the way we run our businesses and the way we learn. With knowledge doubling nearly every seven years, while the life cycles of businesses grow shorter and shorter, the best way to succeed in today's economy is to become a knowledge-based business - one that leverages the enormous economic value of knowledge. Utilizing the sophisticated tools and skills of the new information technology, any business can become a knowledge business. The proliferation of smart products and services makes it necessary to educate employees and consumers on their development and use. Stan Davis and Jim Botkin show you how to accomplish this. The Monster Under the Bed is packed with examples of companies like AT&T and Arthur Andersen that are riding the crest of this powerful new wave by creating and marketing products and services that make their customers smarter and their businesses more profitable. The same forces that are driving knowledge-for-profit businesses are dramatically changing education as we have known it. The vast majority of the more than 60 million PC owners, for example, learned how to use their computers either at work or at home, not in school. Spending by American companies on employee education in one recent year alone was equivalent to funding thirteen new Harvards. Education-intensive companies like Motorola have found that they gain as much as $30 in productivity for every dollar they invest in employee training. Davis and Botkin explain the opportunities and pitfalls of this revolution in knowledge and learning. They explain how. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: Delacorte Pr, 1991 Near-new condition. NO remainder marks or price clippings. Price inside dustcover: $17.00. Number line: 10 9 8 7 6 5 4 3 2 1 - NO writing, marks or tears inside book. 198 pages. - A cutting-edge guide to leadership that shows how traditional values do have a place in management. "Captures the essence of caring management in a story that is direct and understandable to any level of management."--Peter H. Coors, President, Coors Brewing Company. From the Publisher From the profit-minded managers who make up the brain trust at The Atlanta Consulting Group comes a simple new method hailed as a revolutionary management practice: learning to care. . Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Master Media Pub Corp, 1992 Near-new copy - Price inside dustcover: $22.95 - ONLY writing/mark in book is previous owner's signature in book front - on blank page - NO remainder marks or price clippings - 208 pages - . Hard Cover. Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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Jossey-Bass, 1994 Fine condition. NO remainder marks or price clippings. NO writing, marks or tears inside book. 188 pages. Tight spine, clean pages. Pages show slight tanning. Synopsis Through numerous examples, this guide illustrates how you and your managers can work together to combine and implement systems technology with just-in-time and just-enough-learning strategies. Step-by-step guidance and hands-on tools help you to: * Implement each stage of the training process?from goal setting to follow-up and maintenance * Produce and sustain measurable, consistently effective results Plus, you'll get a comprehensive checklist for conducting an organizational training audit and getting started. Use this guide to get your organization's systems on track today! Biography ROBERT O. BRINKERHOFF is professor of educational leadership, Western Michigan University, and an internationally recognized human resource development consultant to numerous organizations worldwide including the U.S. Postal Service, Apple Computer, and The World Bank. He is author of Achieving Results From Training (Jossey-Bass, 1987). STEPHEN J. GILL is an indepAndent consultant on training needs analysis and evaluation. His clients include Ford Motor Company, General Motors, Steelcase, and Columbia Healthcare. . Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Irwin Professional Publishing , 1992 No tears - Tight spine - A few pages in the front of the book have highlighting / underlining - Else, like-new copy.. Hard Cover. Very Good +/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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Washington, D.C., U.S.A.: Assn Community College Trustees, 1994 Near-fine condition. NO remainder marks or price clippings. Tight spine, bright pages. NO writing, marks or tears inside book. 130 pages. . Hard Cover. Near-Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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HarperBusiness, 1995 Near-new condition - NO remainder marks or price clippings - Stated First Edition - Price inside dustcover: $25.00 - 212 pages - Tight spine - Bright pages - NO writing, marks or tears inside book. More than two years after the publication of Reengineering the Corporation, thousands of companies large and small have undertaken the mission of reengineering, sparking a transformation in literally millions of working lives. Yet as the reengineering revolution spreads throughout the world economy, a now-familiar pattern seems to have emerged. Too often, reengineering stops at the upper echelons of corporations, and managerial levels remain unchanged or resistant to the reengineering process. As a consequence, the task of reengineering is stopped in its tracks, and the anticipated benefits are never achieved. After working with dozens of companies in the throes of reengineering, Jim Champy is uniquely qualified to write the book that brings management fully into the reengineering revolution. In Reengineering Management, Champy provides the guidelines managers need to lead, organize, inspire, deploy, measure, and reward the new work reengineering creates. Today's management practices hearken back to the early 1900s, when corporations changed from owner leadership to professional managers who began to run companies like controllable, predictable machines. Now that corporations have taken pains to reengineer their operational processes, the management processes must change in accordance. In Reengineering Management, Champy reveals that these processes must focus on mobilizing, enabling, defining, measuring, and communicating in order to achieve a business culture that enables a continuous process of reengineering - in order, in short, to achieve success. For the hundreds of thousands of managers who have read Reengineering the Corporation and the millions who have been touched by the reengineering revolution, Reengineering Management is the book that can deliver the reality behind the promise.. First Edition. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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HarperBusiness, 1995 Near-new condition - NO remainder marks or price clippings - Stated First Edition - Price inside dustcover: $25.00 - 212 pages - Tight spine - Bright pages - NO writing, marks or tears inside book. More than two years after the publication of Reengineering the Corporation, thousands of companies large and small have undertaken the mission of reengineering, sparking a transformation in literally millions of working lives. Yet as the reengineering revolution spreads throughout the world economy, a now-familiar pattern seems to have emerged. Too often, reengineering stops at the upper echelons of corporations, and managerial levels remain unchanged or resistant to the reengineering process. As a consequence, the task of reengineering is stopped in its tracks, and the anticipated benefits are never achieved. After working with dozens of companies in the throes of reengineering, Jim Champy is uniquely qualified to write the book that brings management fully into the reengineering revolution. In Reengineering Management, Champy provides the guidelines managers need to lead, organize, inspire, deploy, measure, and reward the new work reengineering creates. Today's management practices hearken back to the early 1900s, when corporations changed from owner leadership to professional managers who began to run companies like controllable, predictable machines. Now that corporations have taken pains to reengineer their operational processes, the management processes must change in accordance. In Reengineering Management, Champy reveals that these processes must focus on mobilizing, enabling, defining, measuring, and communicating in order to achieve a business culture that enables a continuous process of reengineering - in order, in short, to achieve success. For the hundreds of thousands of managers who have read Reengineering the Corporation and the millions who have been touched by the reengineering revolution, Reengineering Management is the book that can deliver the reality behind the promise.. First Edition. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Lexington Books , 1989 A literate businessperson's guide to the language of business. Drawing from the writing and speeches of some of the most influential business leaders of the past two hundred years. Clancy demonstrates the very real power of the "invisible" forces of metaphor.. Hard Cover. Fine/Fine. 4to - over 9¾" - 12" tall. more information

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Dow Jones-Irwin, 1987 Near-new condition - NO writing, marks or tears - Tight spine - Bright pages. 213 pages. NO remainder marks or price clippings. ANNOTATION Management and leadership tips. How to build a team and keep it together, how to manage an acquisition once it's in place and how to better trust your intuition. FROM THE CRITICS Publishers Weekly Clemens and Mayer, who teach business at Hartwick College in New York, here set out to demonstrate that universal human experience, as found in classic literature, is applicable to the complexities of modern corporate warfare. In short takes and juxtaposed quotations they cite, among others, Homer's Iliad on ``management style'' and ``reward systems''; Machiavelli's The Prince on management policy in a takeover (fire 'em); Castiglione on intracorporate etiquette; Shakespeare on keeping one's cool; and For Whom the Bell Tolls for leadership without rancor. The classics are full of stirring and useful knowledge, the authors remind us in spritely and readable style. Like the final parting of Brutus and Cassius their thesis is ``well made.''. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Houghton Mifflin, 1991 Near-new condition. Number line: 10 9 8 7 6 5 4 3 2 1 Price inside dustcover: $19.95. Tight spine - Bright pages. 328 pages. NO remainder marks or price clippings. NO writing, marks or tears inside book. - From The Critics Publishers Weekly Cooper ( Health & Fitness Excellence ) here offers practical, sensible advice on how to build mental and physical stamina to cope with increased pressure of career and family in today's corporate world. The focus is on personal qualities rather than on the leadership and management skills emphasized by other self-help guides to alleviating stress in the workplace. Topics range from techniques to develop ``on-target communication'' to exercises to relieve tension headaches, build brain cells, improve vision and hearing, along with tips on diet and sleep. To avoid burnout, Cooper recommends cutting down on extra, self-imposed work hours in favor of time for self-renewal and simple pleasures like ``baking an exotic loaf of bread.''. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: Summit Books, 1991 Near-new copy - NO remainder marks or price clippings - Price inside dustcover: $20.00 - ONLY writing/mark inside book is previous owner's name and date in book front - on blank page - 334 pages - NO tears - Tight spine - Bright pages - How do we as individuals and organizations survive and thrive amid tremendous change? Why are efforts to improve falling so short in real results despite the millions of dollars in time, capital, and human effort being spent on them? How do we unleash the creativity, talent, and energy within ourselves and others in the midst of pressure? Is it realistic to believe that balance among personal, family, and professional life is possible? Stephen R. Covey demonstrates that the answer to these and other dilemmas is Principle-Centered Leadership, a long-term, inside-out approach to developing people and organizations. The key to dealing with the challenges that face us today is the recognition of a principle-centered core within both ourselves and our organizations. Dr. Covey offers insights and guidelines that can help you apply these principles both at work and at home - leading not just to a new understanding of how to increase quality and productivity, but also to a new appreciation of the importance of building personal and professional relationships in order to enjoy a more balanced, more rewarding, more effective life.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Lincolnwood, Illinois, U.S.A.: Ntc Pub Group, 1996 Near-new copy. NO remainder marks or price clippings. Tight spine, bright pages. NO writing, marks or tears. 224 pages. The "big sale" differs from other kinds of sales for many reasons. It means more money, it takes more time, and it involves more people. But the single most important difference is that it isn't a single event. It's a process that must be managed from initial contact to long after "a sale" has been made. That process begins by identifying potential relationships and then developing them for the long term. Success comes from managing the information that drives these relationships as one continuous loop, from strategy to tactics to sales contact - and back again. And failure to do so means failure to make the sale. That's why Managing the Big Sale is such important reading. Its five parts provide all the practical guidance needed for developing marketing and sales efforts that work relationally - that draw together all the best insights and information from a company's marketing strategies, its marketing tacticians, and its sales force - to create and manage the entire process from initial contact to final close and follow-up. The Appendix presents real-world-based cases showing how the models and principles in the book have been used by very different kinds of businesses in very different circumstances to market and sell their products and services more effectively and productively. Forms, models, and checklists throughout the book enable you to create the continuous flow of information needed to merge this complex process from strategic development to customer contact and back.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Free Pr, 1985 Near-new copy - NO remainder marks or price clippings - Tight spine - Bright pages. 6 pages have light highlighting (yellow) - Does NOT interfere with reading. NO other writing or marks inside book. 234 pages - NO tears inside book. When newspapers across the country reported Capital Cities Communications' stunningly successful bid for ABC, The New York Times asked a senior official at another of Capital Cities' recent acquisitions, Institutional Investor, if it was true that Capital Cities left management in place when it took over a firm. "I was a little skeptical when the company was bought," he conceded. "But they create a sense of trust. It's a wonderful motivational device." This concept of trust as a key to organizational effectiveness lies at the heart of Radical Management, Samuel A. Culbert and John J. McDonough's challenging new book. For years, the authors point out, business has been enslaved to a "rational" model of management that asks only that executives meet narrow organizational goals, regardless of the needs and views of those they work with. But while this bottom-line mentality can produce satisfactory results on the balance sheet, in the workplace its effects are often disastrous -- breeding misunderstandings, hidden resentments, infighting, and even costly power struggles. Arguing that what many executives understand about the complex political forces at work in an organization "wouldn't fill the proverbial thimble," Culbert and McDonough propose a radical model of management: one that gives managers the insight they need into organizational politics to allow them to improve communication and share power. Generously illustrated with revealing case vignettes drawn from their extensive consulting experience, the authors' framework shows accomplished and prospective managers alike how to recognize and respect the inevitably differing talents, perspectives, andexpectations that associates bring to their jobs. It reveals the enormously subjective influences at work in any organization and why they must be openly acknowledged and accommodated if managers are to promote cooperation and assure productivity. Radical Management decodes and demystifies the vast majority of organizational conflicts in which executives at all levels so often become embroiled. Adding a human dimension missing from the "rational" model's hard-nosed, coldly analytic approach to management, Culbert and McDonough demonstrate how to foster the trust that generates teamwork, cements support for corporate plans, and -- yes -- boosts profits as well. Above all, they prove that trusting relationships in business make for more than good office morale: They're nothing less than "the most efficient management tool ever invented." . Hard Cover. Near-Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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McGraw-Hill, 1994 Near-new condition. Appears unread. Price inside dustcover: $21.95 - NO remainder marks or price clippings. Tight spine - Bright pages. 208 pages. NO writing, marks or tears inside book. - The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist—Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time. Now Daniels updates his ground-breaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. All-new material shows how to: create effective recognition and rewards systems in line with today's employees want; Stimulate innovations and creativity in new and exciting ways; overcome problems associated with poorly educated workers; motivate young employees from the minute they join the workforce. Synopsis A powerfully positive system for gaining maximum performance from every employee. What motivates people? What encourages employees to work to their fullest potential, not just for a short while but for the long haul? Many managerial fads promising quick fixes have come and gone, but none have approached the success experienced by organizations that have employed Aubrey Daniel's groundbreaking motivational methods. Bringing Out the Best in People, New & Updated Edition, provides the latest and best motivational methods currently in use at such major companies as Xerox, 3M, and Kodak. Applying scientifically based behavioral stimuli to the workplace while making it fun at the same time, author on performance, Aubrey Daniels, describes practical, precise, data-oriented methods to help you implement a management system that will maximize the long-term performance of every aspect of your company. All-new material shows you how to: Create effective recognition and rewards systems in line with what today's employees want; Stimulate innovation and creativity in new and exciting ways; Overcome problems associated with poorly educated workforce. Here, you'll learn the secrets of: Finding reinforces that work - and tailoring them to meet individual employees' needs. Setting fair performance measurement standards - and implementing them with minimal cost and effort. Providing continual feedback - so employees always know exactly how to improve performance...and when they've achieved it. And much more! . Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Riverside, New Jersey, U.S.A.: Simon & Schuster, 1991 SIGNED / AUTOGRAPHED by author, Stan Davis. Near-new condition - NO remainder marks or price clippings - Tight spine - Bright pages. 222 pages. Number line: 10 9 8 7 6 5 4 3 2 1 - Price inside dustcover: $19.95. NO writing, marks or tears inside book. - . Signed by Author. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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John Wiley & Sons Inc, 2004 A photo of this book is available. Near-new condition. Appears unread. NO remainder marks or price clippings. Price inside dustcover: $29.95. Number line: 10 9 8 7 6 5 4 3 2 1. NO writing, marks or tears inside book. Tight spine, bright pages. 243 pages. Synopsis Learn how to achieve sustained business growth even in the toughest economic times. Author A.T. Kearney surveyed some 29,000 global companies over fourteen years and studied more than eighty companies in depth, in order to determine how the best companies continue to grow in good times and bad. Based on this extensive research and on the best practices of the most successful companies, Stretch! presents a practical, step-by-step plan for positive organic growth. Biography GRAEME K. DEANS is a Vice President at A.T. Kearney, where he leads the company’s global strategy practice, and Chairman of A.T. Kearney Canada. He specializes in business and marketing strategy, organizational design and effectiveness, and corporate restructuring, and is also the author (with Fritz Kroeger) of Winning the Merger Endgame. FRITZ KROEGER is a Vice President at A.T. Kearney and the author of nine books on restructuring, growth strategy, and merger integration, including The Value Growers.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Times Books, 1994 A photo of this book is available. Stated First Edition. NO remainder marks or price clippings. Price inside dustcover: $23.00. Dustcover shows slight wear (NO tears). Tight spine, bright pages. ONLY writing/mark inside book is previous owner's name stamp in book front and back on blank pages. 280 pages. . First Edition. Hard Cover. Very Good +/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: HarperBusiness, 1997 Very-good, clean condition. NO remainder marks or clippings. Covers are clean (NO tears). Tight spine, clean pages. NO writing, marks or tears inside book. 300 pages. Synopsis Turned On is the definitive book on leading ordinary companies to extraordinary customer satisfaction and profits, using eight insights practiced by the best and brightest organizations. Dow and Cook focus on how these star companies grew profits a stunning 600 percent in the last five years. They also demonstrate how cutting-edge hospitals and inner-city communities rekindle the commitment of individuals to achieve phenomenal results. With action checklists, brainteasers and firsthand accounts, Turned On shows managers how to create long-term vitality. Turned On explains how managers can let their employees take control of their jobs, think in new ways and find commonsense solutions to insurmountable challenges. Insights from the front line provide the much-needed clarity, faith and hope vital to working in today's tumultuous, high-stress environment. . Trade Paperback. Very Good. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: Truman Talley Books, 1995 Near-new condition - NO writing, marks or tears - Tight spine - Bright pages - Stated First Edition - Price inside dustcover: $24.95 - 371 pages - America's pre-eminent management lecturer and writer takes the management world inside timely and varied problems and opportunities of the 1990s. Drucker's latest book explores: • The urgent requirement for each company to have a "theory of business" • The five deadliest business sins of the 90s • The need for executives to routinely seek new kinds of business and market information that today's technology provides • Competition in the global economy • How to develop new international markets • Rules for managing the many kinds of family-owned businesses continuing to outnumber all other forms in the U.S. • The extraordinary new cost-savings revolution in retailing Managing in a Time of Great Change, a bestseller for months in hardcover, is a wide-ranging guide for navigating the 1990s into the 21st century. • The hardcover sales of Managing in a Time of Great Change are approaching 70,000 copies. • Drucker remains the greatest "name" among all business and management writers today. • Drucker's business pieces for the Wall Street Journal are read by millions.. First Edition. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Harper & Row, 1985 Very-good copy. 839 pages. Remainder mark on bottom. NO price clippings. NO tears. Tight spine. The very-first page in book (blank) has 2 small scribbles. NO other writing or marks or inside book. - Management is an organized body of knowledge. "This book," in Peter Drucker's words, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today's and also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in executive programs and seminars and through the author's close work with managers as a consultant for large and small businesses, government agencies, hospitals and schools. Drucker discusses the tools and techniques of successful management practice that have been proven effective, and he makes them meaningful and easily accessible.. Trade Paperback. Very Good. 8vo - over 7¾" - 9¾" tall. more information

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Institute for Training in Municipal Administration / International City Management Association , 1971 A photo of this book is available. Very-good+, clean copy. Over-sized & heavy hardback. The first and last page (blank endpapers) have has the upper-right-hand corner torn away (most-likely where previous owner's name would have been). IF not for this, I would have rated this book as Fine Condition. Appears unread. NO tears inside book. NO writing or marks inside book. Tight spine, bright pages. Green boards with gilt and black lettering (clean and bright). 355 pages. Stated Seventh Edition. Both authors were with Kent State University. . Hard Cover. Very Good +/No Jacket. 4to - over 9¾" - 12" tall. more information

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Nelson Business , 2006 A photo of this book is available. Includes an unopened, 80 minute Video Seminar, CD in back of book. NO remainder marks or price clippings. 225 pages. NO writing, marks or tears inside book. Tight spine, bright pages. . Hard Cover. Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: Henry Holt & Company, 1996 Near-new condition. NO remainder marks or price clippings - Price inside dustcover: $25.00. NO writing, marks or tears inside book. Tight spine, bright pages - 287 pages. - In the summer of 1994, the authors of this book began traveling across North America, Europe, and Asia to interview the heads of more than 160 major multinational corporations, in industries as diverse as entertainment, banking, diamond mining, and semiconductors. Their goal was to explore the role of the CEO - to discover how the men and women at the pinnacle of some of the world's most prominent companies fulfill their role as leaders. They came away not with abstract theories about management but with real stories about how CEOs actually spend their days, whom they see, where they go, which decisions they make, which they don't, and why. In the process, the authors uncovered new and provocative evidence that there exist five distinct styles of leadership. In Maximum Leadership they illustrate those styles - or "approaches," as they call themwith vivid examples and the candid voices of CEOs at companies such as Coca-Cola, Gillette, Nintendo, Hewlett-Packard, Goldman Sachs, and Nestle. . Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Prentice-Hall, 1978 Very-nice, clean copy. Stated Fourth Printing. NO remainder marks or price clippings. 204 pages. NO writing, marks or tears inside book. Tight spine. Page-tanning. . Hard Cover. Near-Fine/Very Good +. 8vo - over 7¾" - 9¾" tall. more information

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New York, New York, U.S.A.: HarperBusiness, 1999 Near-new condition. Appears unread. Stated First Edition. NO remainder marks or price clippings. Price inside dustcover: $40.00. NO writing, marks or tears. Tight spine, bright pages. 193 pages. Designed for corporate managers and CEOs caught up in the whirlwind of change, every chapter provides accessible ideas and wisdom for navigating the most demanding business transitions. The authors offer a unique hands-on perspective based on their work with top Fortune 500 firms. As they state: "Increasingly, the companies that win are those that learn faster, act quicker and adapt sooner. They will compress time by making and executing early, informed decisions about economic value creation, ruthless prioritization and focused resource allocation. They will use these decisions to take early firm stands on management deployment, organization structure and culture. Their actions will increasingly be linked to long-term, sustained economic value creation." The advice and expertise offered in this book can be used to solve a range of operational problems from speeding up new product development to merging two businesses; from changing company culture to repositioning a business in a while new marketplace. Annotation Whatever the challenges and opportunities facing you, your company, your industry, Five Frogs on a Log will move you from deciding to doing.. First Edition. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Wiley-Interscience, 1970 Very-nice copy of this 1970 book - Brown boards - NO writing, tears or marks inside book - Tight spine - 248 pages.. Hard Cover. Near-Fine/No Jacket. 8vo - over 7¾" - 9¾" tall. more information

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Saranac Lake, New York, U.S.A.: Amacom Books, 1994 Dustcover shows slight tear (along crease of spine) - Book is in Fine Condition - NO remainder marks or price clippings - Price inside dustcover: $26.95 - 306 pages - Illustrated - 306 pages - NO writing, marks or tears inside book - Tight spine - Measuring Up to the Baldrige offers a potent self-diagnostic tool designed to help employees at all levels assess their departments' - and their organization's - quality readiness. It also provides a way to better understand the Baldrige criteria, perform an organizational climate check based on National Quality Award criteria, and ultimately write a corporate, city, state, or national quality award application. Measuring Up to the Baldrige is the most reader-friendly guide on the subject there is. Written by a former member of the Baldrige Award board of examiners, this practical guide translates complex award criteria into layman's terms, offers helpful suggestions on dealing with complicated compound questions, and contains valuable explanation notes. It also provides easy-to-use guidelines for organizational self-assessment and strategic planning, a quick-reference Baldrige assessment glossary, and a detailed checklist for employees who are writing a quality-award application.. First Edition. Hard Cover. Fine/Very Good. 4to - over 9¾" - 12" tall. more information

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McGraw-Hill, 1993 Very-nice, clean copy. NO remainder marks or price clippings. Price inside dustcover: $24.95. 264 pages. NO writing, marks or tears inside book. Tight spine, bright pages. Synopsis Across the country, highly competitive, self-directed work teams (SDWTs) are chalking up astonishing productivity gains. These work teams are replacing entrenched, autocratic, boss-driven organizations whose management styles are obsolete. Driving these remarkable workplace success stories is a new breed of supervisor who empowers teams through example and commitment, instead of by demanding obedience and control. Drawing upon the actual experiences of hundreds of team leaders in such self-directed workplaces as Kodak, Apple, Corning, Shell, and many others, Leading Self-Directed Work Teams reveals how supervisors in any company - large or small - an take advantage of the career-boosting leadership skills that make and keep major corporations competitive. This timely book takes a refreshingly candid look at the challenges, intricacies, and rewards of changing from a traditional supervisor to a confident SDWT leader. It focuses on hundreds of practical, time-tested techniques for developing the business, interpersonal, and technical capabilities of any team. And it explains step-by-step how you can master such crucial team leadership skills as coaching, business analysis, barrier busting, facilitating groups, customer advocacy, accessing information, and much more. Along the way, the author profiles the most innovative team leader practices learned from Kodak's 13 Room and Procter & Gamble experiments, demonstrating the remarkable benefits of managing by principle rather than by policy, and setting boundaries that change as the team matures. Leading Self-Directed Work Teams guides you confidently through each of the five evolutionary phases most SDWTs experience during their maturation, detailing the specific skills and behaviors required to meet this sequence of challenges. For exceptional utility, it provides a weekly activity guide to help team leaders remember critical activities, supplies a special chapter focusing on "3 days in the life of a team leader," . Hard Cover. Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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Petersons, 1995 Very-nice, clean condition. NO remainder marks or price clippings. Price inside dustcover: $22.95. NO tears. Tight spine, bright pages. 256 pages. Previous owner's signature in book front, on blank page. 8 pages have light highlighting (yellow). Does NOT interfere with reading. NO other writing or marks inside book. Synopsis Marsh Fisher's reassuring promise is that creativity is simply a process like any other: It can be understood and put to work. In The IdeaFisher, you will learn how to work with your mind - how to use its innate ability to store, remember, and recombine information to meet all types of challenges. Open the pages of The IdeaFisher and you will be introduced to a singularly unique blend of fiction and nonfiction that teaches you the principle of Associational Thinking, which is the mind's natural process for creating thoughts. Along the way you will also encounter a variety of businesspeople like yourself, people facing such real-life business problems as naming a new product, developing a strategic plan, resolving an interpersonal conflict, creating an advertising campaign, writing a speech, and job hunting. Whether as a solo highflyer or as a team player, we all want to experience that spark of inspiration and land that big idea. This groundbreaking book will help you make sure that you'll never again have to say, "Why didn't I think of that?" . Hard Cover. Near-Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Simon & Schuster, 1998 SIGNED / AUTOGRAPHED by one of the authors (Michael Fradette): "Jan, Kinetically Yours, Michael Fradette." NO other writing or marks inside book. Near-fine condition. NO remainder marks or price clippings. Tight spine, clean pages. Price inside dustcover: $25.00. NO tears. Synopsis As Michael Fradette and Steve Michaud remind us in The Power of Corporate Kinetics, you can't predict the future, but you can be ready for whatever it may bring. Enter the kinetic enterprise, ravenous for information, equipped with a hair-trigger response, ready to attack every opportunity, constantly evolving to meet the unpredictable future, and fully equipped to capitalize on the turbulence that confuses competitors. Leaders and employees from companies in a wide variety of industries - from manufacturing to health care, from Kinko's to MTV to John Deere - share their experiences that illuminate kinetic organizations and kinetic employees. Leaders' stories will answer questions that managers ask about managing tomorrow's workforce. Employees' stories will give workers insight into how their jobs and careers might look five or 10 years from today. Table of Contents Pt. 1. Signed by Author. Hard Cover. Near-Fine/Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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Prentice Hall Press, 1998 Near-fine copy. NO remainder marks or clippings. Tight spine, bright pages. NO writing, marks or tears inside book. 338 pages. Covers are bright and clean (NO tears). Synopsis Designed to help supervisors expedite often difficult and time-consuming tasks, "Win Win Management" discloses proven solutions for managing a diverse work force, changing from an autocratic to an enlightened management style, introducing new technology to resistant workers, and preserving employee loyalty. . Trade Paperback. Near-Fine. 8vo - over 7¾" - 9¾" tall. more information

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Gabriola Island, British Columbia, Canada: New Society Pub, 2004 Like-new condition. Appears unread. NO remainder marks or price clippings - Tight spine - Bright pages. 211 pages. NO writing, marks or tears inside book. - When discrimination is race-based, we call it racism; when it's gender-based, we call it sexism. Somebodies and Nobodies introduces rank-based discrimination-or "rankism"-a form of injustice that everyone knows, but no one sees. It explains our reluctance to confront rankism, shows where analyses based on identity fall short and, using dozens of examples, traces many forms of injustice and unfairness to rankism. ". . . a wonderful and tremendously important book on the 'ism' that is far more encompassing than racism, sexism or ageism. 'Rankism' must be our prime target from now on in. Viva Fuller!"-Studs Terkel, Pulitzer Prize-winning author of Working Robert Fuller served as president of Oberlin College and subsequently worked internationally as a "citizen diplomat." He lives in Berkeley, California.. Trade Paperback. Fine. 8vo - over 7¾" - 9¾" tall. more information

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John Wiley & Sons Inc, 2004 Very-nice, clean condition. NO remainder marks or price clippings. Price inside dustcover: $29.95. NO writing, marks or tears inside book. Tight spine, clean pages. 220 pages. Dustcover is clean - shows 2 small, closed tears along front-bottom edge. Synopsis In Leading the Way, Hewitt Associates’ business leaders Robert Gandossy and Marc Effron present their findings from the largest research project ever conducted on leadership, the "Top Companies for Leaders." Using data from more than 600 companies around the globe and interviews with senior executives at the top companies, they present a compelling business case for investing in growing leaders. Their stories, examples, and tactics provide tangible, practical tools for leaders everywhere. Biography ROBERT GANDOSSY is the Global Leader for Hewitt Associates’ Talent and Organization Consulting. Prior to joining Hewitt, he was a senior management consultant at a general management consulting firm. MARC EFFRON is the Global Leader for Hewitt Associates’ Leadership Consulting Group, helping global companies build leadership quality and depth. He brings practical insight to his work through senior leadership roles at large Fortune 500 organizations.. Hard Cover. Fine/Very Good +. 8vo - over 7¾" - 9¾" tall. more information

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Homewood, Illinois: Business One Irwin, 1992 Near-new condition - NO remainder marks or price clippings - Tight spine - Bright pages - NO writing, marks or tears inside book. 454 pages. - From the Publisher Through direct interviews with corporate high achievers,Garfield shows just how our smartest companies are winning the gloabl race by putting people first. He tells how today's leading businesses became masters at expanding the teamwork of their workforce. From The Critics Publishers Weekly Cooperative rather than adversarial manager-employee relations are the mark of today's innovative and successful companies, reports Garfield ( Peak Performance ) in this somewhat long-winded but unfailingly cheerful account. At America West Airlines, Semco and Preston Trucking, among other companies, he observes that managers have become coaches, factory hands are planners and designers and clerks double as public relations experts--all with decision-making authority. With compensation based on results and profits ``only one goal among many,'' self-managed employee teams develop or revise products and services, usually having sought input from suppliers, retailers and consumers. In an ongoing conversion ``from machines to living systems,'' such new-breed firms, says Garfield, embrace ethnic and gender diversity, support high ethical and environmental standards and espouse community concerns.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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Prentice Hall, 1989 Near-new condition - NO writing, marks or tears - Tight spine - Bright pages - 331 pages - More than just a revision of a highly successful book, this brand-new second edition of Sales Manager's Desk Book offers a wealth of completely new material, including four totally new chapters ... new checklists and tips ... new information on sales techniques, tracking, and technology ... along with a full revamping of the entire book to bring it up to date. Among the important new topics covered in depth are communications technology and the sales manager, shifting sales channels, sales force automation and making ethics and integrity valuable sales tools. Plus you'll find new information on telemarketing and mass marketing ... new ways to increase sales force productivity and sales ... new data on the biggest metropolitan markets ... new training methods, voice mail and teleconference tips ... and new ideas for bonus and compensation plans.. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall. more information

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