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I Know It When I See It: A Modern Fable about Quality
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I Know It When I See It: A Modern Fable about Quality Paperback - 2004

by John Guaspari


From the publisher

The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants -- success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit.

Details

  • Title I Know It When I See It: A Modern Fable about Quality
  • Author John Guaspari
  • Binding Paperback
  • Pages 96
  • Volumes 1
  • Language ENG
  • Publisher Amacom
  • Date December 30, 2004
  • Illustrated Yes
  • ISBN 9780814473931 / 0814473938
  • Weight 0.29 lbs (0.13 kg)
  • Dimensions 8.5 x 5.5 x 0.23 in (21.59 x 13.97 x 0.58 cm)
  • Dewey Decimal Code 658.562

About the author

JOHN GUASPARI is vice president of Rath & Strong, Inc., and has written two other AMACOM best-sellers: The Customer Connection and Theory Why. His ideas have been translated into three highly successful video training programs.

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I Know It When I See It: A Modern Fable about Quality

I Know It When I See It: A Modern Fable about Quality

by Guaspari, John

  • Used
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Paperback
ISBN 10 / ISBN 13
9780814473931 / 0814473938
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Amacom, 2006. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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$9.18
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I Know It When I See It : A Modern Fable about Quality
Stock Photo: Cover May Be Different

I Know It When I See It : A Modern Fable about Quality

by Guaspari, John

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9780814473931 / 0814473938
Quantity Available
1
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Mishawaka, Indiana, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
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AMACOM. Used - Good. Used book that is in clean, average condition without any missing pages.
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$13.79
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I Know It When I See It: A Modern Fable About Quality
Stock Photo: Cover May Be Different

I Know It When I See It: A Modern Fable About Quality

by Guaspari, John

  • New
  • Paperback
Condition
New
Binding
Paperback
ISBN 10 / ISBN 13
9780814473931 / 0814473938
Quantity Available
1
Seller
San Diego, California, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Description:
Amacom, 2006-02-26. Paperback. New. New. In shrink wrap. Looks like an interesting title!
Item Price
$101.07
$5.45 shipping to USA