Barrie G. Dale/John S. Oakland
Nelson Thornes Ltd, 1992. Reprint. Hardcover. Very Good to Fine Condition. This book offers an explanation of how industry can improve-the quality of production, management and service by looking closely at the work of the 13SI in setting standards of Quality Control, Assurance and Assessment. It is written specifically for those managers and specialists who are responsible for designing, developing, setting up and maintaining systems, procedures, methods and operating instructions for the management of quality and reliability. The authors are both leading academics in the field of Quality Assurance and the book is endorsed by BSI. (
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