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Total Quality Management
The Management of Change Through Process Improvement
by John S. Oakland
ISBN: 0750609931
ISBN-13: 9780750609937
Format: Hardcover
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Bibliographic Details
Publisher: Butterworth-Heinemann
Published date: 1994
Edition: 2nd edition
Size: 6.5 x 9.75 inches
Weight: 1.9 pounds
Pages: 480
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