Summary
This concise guide for enlightened management is written as a parable about a manager of a dysfunctional department who looks literally "across the street"-to a fish market-and finds ways to motivate the workforce by establishing a supportive and exciting environment, thus improving efficiency and service.
Customer Reviews
Be the first to review this book!
Bibliographic Details
Publisher: Thorndike Pr Published date: 2001 Size: 5.5 x 8.5 inches Weight: 0.7 pounds Pages: 173
Other Editions
Similar books

Fish Tales
by Philip Strand
An entertaining collection of real-life stories details how companies and individuals have applied the innovative FISH!+ philosophy to their day-to-day business operations, increasing productivity and boosting morale, and features a comprehensive program for immediately implementing this philosophy into your own business and life.

Turned on
by Roger J. Dow
The authors of this book focus on the human aspects of star companies and then show how managers can follow their example to energize their own people, customers, and profits. They guide managers in enabling their people to take control of their jobs, think in new ways, and find no-nonsense, commonsense approaches to working better.

Heroz
by Jeff Cox
"I hate Mondays." "They say Im responsible, but my boss makes all the decisions." "Were supposed to work as a team, but everybodys out for themselves." Sound familiar? You dont have to take it anymore! In HeroZ, youll actually have fun learning how to survive and even thrive in todays work world. Step-by-step techniques--proven by thousands of companies around the globe--show you how to make meaningful decisions, measure your progress, and work efficiently in teams. By the time you finish reading HeroZ, youll feel that you control your job, not that your job controls you. Millions of leaders have been energized by its bestselling predecessor, Zapp!: The Lightning of Empowerment. The Wall Street Journal declared that "Zapp! helped redefine the genre" of business books. Fortune magazines reviewer raved, "I couldn't put it down." Now, with HeroZ, you can restore meaning and purpose to your work life and make a real difference--no matter where you fall on the organizational chart!

The Managed Heart
by Arlie Russell Hochschild
Examines the effects of emotional labor on workers as seen in the occupations of flight attendant and bill collector, which require positive and negative projections of personality.

Managerial Dilemmas
by Gary J. Miller
In organization theory a schism has developed between the traditional organizational behavior literature, based in psychology, sociology and political science, and the more analytically rigorous field of organizational economics. The former stresses the importance of managerial leadership and cooperation among employees, while the latter focuses on the engineering of incentive systems that will induce efficiency, and profitability, by rewarding worker self-interest. In this innovative book, Gary Miller bridges the gap between these literatures. He demonstrates that it is impossible to design an incentive system based on self-interest that will effectively discipline all subordinates and superiors and obviate or overcome the roles of political conflict, collective action, and leadership in an organization. Applying game theory to the analysis of the roles of cooperation and political leadership in organizational hierarchies, he concludes that the organization whose managers can inspire cooperation and the transcendence of short-term interest in its employees enjoys a competitive advantage.
|