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Firing on All Cylinders

The Service/Quality System for High-Powered Corporate Performance

by Barry Sheehy ; Jim Clemmer


ISBN: 0786303565
ISBN-13: 9780786303564
Format: Paperback

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Bibliographic Details

Publisher: McGraw-Hill
Published date: 1994
Size: 5.75 x 9 inches
Weight: 1.2 pounds

Publisher's Notes

At the heart of this book are twelve key service/quality improvement areas-or cylinders-that include: signaling commitment; listening to internal/external customers; education and awareness; hiring and orienting; improving processes, and more!

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1) Firing On All Cylinders
Clemmer, Jim; Sheehy, Barry

McGraw-Hill Companies. PAPERBACK. 0786303565 . Fine. (more information)

Offered by Heroic Image (United States)
Price: $8.88
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2) Firing On All Cylinders (Qty: 7) FREE SHIPPING
Clemmer, Jim; Sheehy, Barry

McGraw-Hill Companies. PAPERBACK. 0786303565 Good condition. May have some markings & or shelfwear. All pages intact. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . Good. (more information)

Offered by Paperleaf Books (United States)
Price: $17.95
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3) Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
Clemmer, Jim with Barry Sheehy and Achieve International/Zenger-Miller Associates

Burr Ridge, Illinois, U.S.A.: Irwin Professional Publishing, 1992. "FIRING ON ALL CYLINDERS is an honest book. In contrast to the stream of 'fit-your-organization-in-one-day; books, Clemmer describes how complex and difficult it is to get any organization to peak performance. This view is balanced, however, with a clear description of how to go about it, with compelling examples of the fact that can be done, and with lots of encouragement to get started." This book has 392 pages.. ISBN: 0-7863-0356-5. First Printing. Soft Cover. Fine. 8vo - over 7¾" - 9¾" Tall. QUALITY CONTROL BUSINESS ECONOMICS. (more information)

Offered by Glued To The Tube Books (United States)
Price: $19.75
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