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The Balanced Scorecard
Translating Strategy into Action
by Robert S. Kaplan ; David P. Norton
ISBN: 0875846513
ISBN-13: 9780875846514
Format: Hardcover
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Bibliographic Details
Publisher: Harvard Business School Pr
Published date: 1996
Size: 6.75 x 9.75 inches
Weight: 1.45 pounds
Pages: 322
Publisher's Notes
Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.
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The Balanced Scorecard: Translating Strategy into Action
Robert S. Kaplan, David P. Norton
Harvard Business School Press. Used - Acceptable. Shows definite wear, and perhaps considerable marking on inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy! ( more information) Offered by Better World Books (United States)
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The Balanced Scorecard: Translating Strategy into Action
Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 HARDCOVER, UNREAD NEW BUT HAS A VERY TINY BIT OF SHELF WEAR FROM DISPLAY OR STORAGE,CLEAN & COMPLETE PAGES & EXTERIOR - . New. 9/1/1996. ( more information) Offered by AB Book Company. (United States)
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Balanced Scorecard: Translating Strategy into Action
Kaplan, Robert S.; Norton, David P
Boston, MA: Harvard Business School Press, 1996. Just like brand new, never been read. Ready for immediate dispatch. . Hard Cover. As New. ( more information) Offered by Badrisbooks (United Kingdom)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 5)
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Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 Good condition. May have some markings & or shelfwear. All pages intact. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . Good. ( more information) Offered by Paperleaf Books (United States)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 5)
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Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 Good condition. May have some markings & or shelfwear. All pages intact. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . Good. ( more information) Offered by Paperleaf Books (United States)
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The Balanced Scorecard : Translating Strategy into Action
Kaplan, Robert S.; Norton, David P
Boston, MA, U.S.A.: Harvard Business School Press, 1997. Jacket in a crystal-clear polyester protector sleeve. Pages are tight, bright and clean. Binding very firm and straight, sewn signatures. Board, spine, edges and corners unworn. No apparent wear. 322 pages, indexed.. Edition or Printing Not Stated. Black Cloth Hardcover. Very Good Plus/Near Fine Price Intact. 9 1/2 X 6 1/2. ( more information) Offered by Charles E. Peck (United States)
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The Balanced Scorecard: Translating Strategy Into Action
Caplan, Robert S. & David P. Norton
Boston, MA: Harvard Business School Press. NF/NF. 1996. First Edition; Later Printing. Hardcover. 0875846513 . Published @$29.95; " Provides assistance to businesses in moving from ideas to action- achieving long-term goals- and obtaining feedback about strategy . " ; 8vo 8" - 9" tall; 322 pages . ( more information) Offered by Book Quest (United States)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 5)
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Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 Absolutely Brand New. No writing or marks and in pristine condition. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . New. ( more information) Offered by Paperleaf Books (United States)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 5)
FREE SHIPPING
Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 Absolutely Brand New. No writing or marks and in pristine condition. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . New. ( more information) Offered by Paperleaf Books (United States)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 3)
Kaplan, Robert S.; Norton, David P
Harvard Business School Press. Hardcover. 0875846513 We sell only brand new merchandise! . New. ( more information) Offered by Robin Pugh's Nest of Treasures (United States)
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The Balanced Scorecard: Translating Strategy into Action [Hardcover] by Kaplan
Robert S. Kaplan; David P. Norton
Harvard Business School Press, 1996-09. Hardcover. Like New. Collectible 1st Edition (1996, HC), 1st printing. Excellent condition. Appears unread. No writings/underlines/highlights. Pages are slightly tanned, otherwise very nice and clean. Minor shelfwear/small whiteout on 1st blank page. Free deliver confirmation! Satisfaction guaranteed! Shipping within 24 hours! ( more information) Offered by XYZBOOK (United States)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 5)
Robert S. Kaplan; David P. Norton
Harvard Business School Press, 1996-09. Hardcover. New. Brand New. In Stock. Order Now. Ship from CA, IN, PA, OR, TN and FL. Over 600,000 CD/DVD, Books and bibles. Free tracking with every order. ( more information) Offered by *** www.HarvardBooksellers.com *** (United States)
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The Balanced Scorecard
Kaplan, Robert S.; Norton, David P
Mcgraw-Hill Publ.Comp., 1996. Hardcover. ( more information) Offered by Bides - Books - Germany (Germany)
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The Balanced Scorecard (Qty: 5)
Kaplan, Robert S (Preface by), and Norton, David P (Preface by)
Harvard Business School Press, 1996. Hard cover. New.. BRAND NEW! PLEASE ALLOW 7-10 DAYS EXTRA FOR DELIVERY OF THIS US TITLE. ( more information) Offered by The Book Shop (United Kingdom)
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The Balanced Scorecard: Translating Strategy into Action (Qty: 4)
KAPLAN, ROBERT S. NORTON, DAVID P. LOWES, ARTHUR
HARVARD BUSINESS SCHOOL PUBLISHING, 1996. Brand new. Provides the management system for companies to invest in the long term - in customers, in employees, in product development, and in systems - rather than managing the bottom line to pump up short-term earnings. This title attempts to change the way you m ( more information) Offered by Thunder Books (United States)
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