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Hey, I'm the Customer
Front Line Tips for Providing Superior Customer Service
by Ron Willingham
ISBN: 013388158X
ISBN-13: 9780133881585
Format: Paperback
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Bibliographic Details
Publisher: Penguin Group USA
Published date: 1992
Size: 5.25 x 8.25 inches
Weight: 0.65 pounds
Publisher's Notes
In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.
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Hey, I'm The Customer
Ron Willingham
Prentice Hall, NJ, 1992. Softcover. Small Business; Marketing; Front Line Tips For Providing Superior Customer Service. (200 Pgs.) Covers and Book Mint. ( more information)
Offered by 2ndHandBooks.com (United States)
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