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Insider Strategies for Outsourcing Information Systems
Building Productive Partnerships, Avoiding Seductive Traps
by Leonard R. Sayles ; Kathy M. Ripin
ISBN: 0195125665
ISBN-13: 9780195125665
Format: Hardcover
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Bibliographic Details
Publisher: Oxford Univ Pr on Demand
Published date: 1999
Size: 6.5 x 9.75 inches
Weight: 1.2 pounds
Pages: 274
Publisher's Notes
An astute guide to selecting the information outsourcer that will help readers get the most out of an information network.
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INSIDER STRATEGIES FOR OUTSOURCING INFORMATION SYSTEMS
Kathy M Ripin, Leonard R Sayles
. New . ISBN: 0-19-512566-5 [19999, 273 pages, 23 cm. Hard Cover] Contents:- Preface; The What Why and How of Outsourcing Information Systems; The Tough Dilemmas; Outsourcing Strategies; Planning and Preparation; Selecting the Right Outsourcer; Subcontracting Trends and Pitfalls; Outsourcing Operations; Three Superb Examples of High performance partnerships; A Nationwide Retailer Discovers the power of Data Warehousing; Bringing Imaging Technology to Credit Card Operations; Solving a Daunting Telecommunications Challenge; What Clients Need to know about systems development; How Astute Clients Exercise Leadership; Project Turnarounds; Managing Change; Making Line Managers a critical component of the outsourcer equation; New Demand on outsourcing; Notes; Index. Author: Kathy M Ripin is a consultant working on the interaction of new information systems and customer service. Leonard R Sayles has done path-breaking research in the fields of managing innovation and technological change and leadership. IIBF NO.: APR-99 103 ISBN:Yr. of Pub. ( more information)
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