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Service America
Doing Business in the New Economy
by Karl Albrecht ; Ron Zemke
ISBN: 0446390925
ISBN-13: 9780446390927
Format: Paperback
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Bibliographic Details
Publisher: Grand Central Pub Published date: 1995 Size: 5.25 x 8 inches Weight: 0.45 pounds
Publisher's Notes
'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.
Other Editions
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Service America!: Doing Business in the New Economy
Karl Albrecht, Ron Zemke
Grand Central Publishing. Used - Acceptable. ACCEPTABLE with noted wear to cover and pages. Binding intact. We offer a no hassle guarantee on all our items. Orders are generally shipped no later than next business day. We offer a no hassle guarantee on all our items. ( more information)
Offered by River City Books, LLC (United States)
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Service America!
Karl Albrecht, Ron Zemke
Warner Books. Used - Good. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy! ( more information)
Offered by Better World Books (United States)
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Service America!
Karl Albrecht, Ron Zemke
Warner Books. Used - Acceptable. Shows definite wear, and perhaps considerable marking on inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy! ( more information)
Offered by Better World Books (United States)
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Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron
Grand Central Publishing. PAPERBACK. 0446390925 ReadinJunki is here to gratify your addiction to reading at an affordable price. Books are shipped out within 48hrs Monday-Friday with a satisfaction guarantee. . Good. ( more information)
Offered by ReadinJunki (United States)
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Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron
Grand Central Publishing. PAPERBACK. 0446390925 Readinjunki is here to satisfy your addiction to reading at an affordable price. Books are shipped out within 24hrs with a satisfaction guarantee. . Fine. ( more information)
Offered by ReadinJunki (United States)
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15)
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Service America! Doing Business in the New Economy
Albrecht, Karl and Ron Zemke
New York: Warner Books, 1990. Later Printing. paperback. Very Good/No Jacket. Moderate rubbing to cover edges and corners with some light corner creases to covers. A couple faint reading creases at hinges. ISBN: 0-446-39092-5. ( more information)
Offered by Adventures Underground (United States)
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17)
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Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron
Grand Central Publishing. PAPERBACK. 0446390925 Great condition Soft Cover book, clean pages, mild creases to spine, light edge/corner rubs, this book is GREAT! Shop & Save with us at kjcactusbooks! . Very Good. ( more information)
Offered by Kjcactusbooks (United States)
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Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron
Grand Central Publishing. PAPERBACK. 0446390925 *100% Money Back Guarantee if you are not completely satisfied with your book. *Including your shipping and handling charge and you can KEEP THE BOOK! FREE UPGRADE to Expedited Shipping on all items $19.99 or greater. Just choose standard shipping- we'll take care of the rest. If there is ever any reason you cannot give us a 5 star rating please email us before posting so we can make things right. FREE Delivery Confirmation and Tracking Number from the USPS with EVERY ORDER. Buy with confidence. Same Day Shipping. . Fine. ( more information)
Offered by Books_For_Less_2008 (United States)
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Service America: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron
Boston, Massachusetts, U.S.A.: Warner Books Inc. 1990. S Soft Cover. Near Fine. 203pp. No markings or inscriptions. The national bestseller on how to make your company customer-driven and service-orientated. ( more information)
Offered by Isabella Booksellers (Australia)
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23)
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Service America!
Karl Albrecht; Ron Zemke
Warner Books, [1990]. First Edition. Paperback. Like New. {LIKE NEW} Trade-size Paperback. New, unread book. Light shelfwear. Pages beginning to tan due to age. FIRST EDITION. Original cover art. ( more information)
Offered by Fleamarketbooks.com (United States)
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Service America!
Ron Zemke~Karl Albrecht
Grand Central Publishing. Used - Like New. Like New Condition. ( more information)
Offered by Wonder Book (United States)
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Service America!: Doing Business in the New Economy (Qty: 5)
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Albrecht, Karl; Zemke, Ron
Grand Central Publishing. PAPERBACK. 0446390925 Absolutely Brand New. No writing or marks and in pristine condition. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . New. ( more information)
Offered by Paperleaf Books (United States)
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