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0446390925
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Service America

Doing Business in the New Economy

by Karl Albrecht ; Ron Zemke


ISBN: 0446390925
ISBN-13: 9780446390927
Format: Paperback

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Bibliographic Details

Publisher: Grand Central Pub
Published date: 1995
Size: 5.25 x 8 inches
Weight: 0.45 pounds

Publisher's Notes

'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.

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1) Service America: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Boston, Massachusetts, U.S.A.: Warner Books Inc, 1995. Soft Cover. Very Good. Very Good 8vo-over 7¾"-9¾" tall.. (more information)

Offered by Prairie Wind Books Div. PLF Inc. (United States)
Price: $1.00
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2) Service America!: Doing Business in the New Economy
Karl Albrecht, Ron Zemke

Grand Central Publishing. Used - Acceptable. ACCEPTABLE with noted wear to cover and pages. Binding intact. We offer a no hassle guarantee on all our items. Orders are generally shipped no later than next business day. We offer a no hassle guarantee on all our items. (more information)

Offered by River City Books, LLC (United States)
Price: $1.00
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3) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. Trade PaperBack. 0446390925 A wonderful copy with some minor edgewear to the cover. 1990 Grand Central Publishing Trade PaperBack . Very Good. 1990. (more information)

Offered by Seashellbooks.com, Inc. (United States)
Price: $1.00
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4) Service America!
Karl Albrecht, Ron Zemke

Warner Books. Used - Good. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy! (more information)

Offered by Better World Books (United States)
Price: $1.00
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5) Service America!
Karl Albrecht, Ron Zemke

Warner Books. Used - Acceptable. Shows definite wear, and perhaps considerable marking on inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy! (more information)

Offered by Better World Books (United States)
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6) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 ReadinJunki is here to gratify your addiction to reading at an affordable price. Books are shipped out within 48hrs Monday-Friday with a satisfaction guarantee. . Good. (more information)

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7) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 . Very Good. (more information)

Offered by Heroic Image (United States)
Price: $2.49
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8) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 G++; some edgewear; . Good. (more information)

Offered by Taryn's Books, Inc. (United States)
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9) Service America!
Ron Zemke~Karl Albrecht

Grand Central Publishing. Used - Good. (more information)

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10) Service America!: Doing Business in the New Economy
Albrecht, Karl

Grand Central Publishing. 1990. Paperback. Used - Very Good. Book is clean and tight. (more information)

Offered by Once Upon a Time Books (United States)
Price: $3.00
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11) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 . Fine. (more information)

Offered by Heroic Image (United States)
Price: $3.00
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12) Service America: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Boston, Massachusetts, U.S.A.: Warner Books Inc. 1995. Soft Cover. Very Good. (more information)

Offered by Once Upon a Time Books (United States)
Price: $3.60
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13) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 Readinjunki is here to satisfy your addiction to reading at an affordable price. Books are shipped out within 24hrs with a satisfaction guarantee. . Fine. (more information)

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14) Service America: The National Bestseller on How to Make Your Company Customer-driven and Service-oriented
Karl Albrecht

Warner Books, 1985 Great First Warner Printing! . First Warner Printing. Soft Cover. Very Good. Used. (more information)

Offered by The Potter's Books (United States)
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15) Service America! Doing Business in the New Economy
Albrecht, Karl and Ron Zemke

New York: Warner Books, 1990. Later Printing. paperback. Very Good/No Jacket. Moderate rubbing to cover edges and corners with some light corner creases to covers. A couple faint reading creases at hinges. ISBN: 0-446-39092-5. (more information)

Offered by Adventures Underground (United States)
Price: $4.50
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16) Service America: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Boston, Massachusetts, U.S.A.: Warner Books Inc, 1995 Light browning to pages, inside cover, light edgwear, tight.. Paperback. Very Good. (more information)

Offered by Burke's Book Store (United States)
Price: $5.00
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17) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 Great condition Soft Cover book, clean pages, mild creases to spine, light edge/corner rubs, this book is GREAT! Shop & Save with us at kjcactusbooks! . Very Good. (more information)

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18) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 *100% Money Back Guarantee if you are not completely satisfied with your book. *Including your shipping and handling charge and you can KEEP THE BOOK! FREE UPGRADE to Expedited Shipping on all items $19.99 or greater. Just choose standard shipping- we'll take care of the rest. If there is ever any reason you cannot give us a 5 star rating please email us before posting so we can make things right. FREE Delivery Confirmation and Tracking Number from the USPS with EVERY ORDER. Buy with confidence. Same Day Shipping. . Fine. (more information)

Offered by Books_For_Less_2008 (United States)
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19) Service America! : Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

New York, NY, U.S.A.: Warner Books, Incorporated. 1990. Third Printing. Trade Paperback. Good. Brief summary of content available upon request by e-mail. (more information)

Offered by Second Chance Books (United States)
Price: $6.50
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20) Service America! : Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

New York, NY, U.S.A.: Warner Books, Incorporated. Very Good. 1990. Soft Cover. 0446390925 . softbound,light wear/soil,crease at spine,pgs clean/off-white; 8vo - over 7¾" - 9¾" tall . (more information)

Offered by BG Media (United States)
Price: $8.00
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21) Service America!: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 Excellent condition Soft cover book, clean pages, No creases to spine, this book is Near NEW! Shop & Save with us at kjcactusbooks! . Fine. (more information)

Offered by Kjcactusbooks (United States)
Price: $11.06
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22) Service America: Doing Business in the New Economy
Albrecht, Karl; Zemke, Ron

Boston, Massachusetts, U.S.A.: Warner Books Inc. 1990. S Soft Cover. Near Fine. 203pp. No markings or inscriptions. The national bestseller on how to make your company customer-driven and service-orientated. (more information)

Offered by Isabella Booksellers (Australia)
Price: $12.00
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23) Service America!
Karl Albrecht; Ron Zemke

Warner Books, [1990]. First Edition. Paperback. Like New. {LIKE NEW} Trade-size Paperback. New, unread book. Light shelfwear. Pages beginning to tan due to age. FIRST EDITION. Original cover art. (more information)

Offered by Fleamarketbooks.com (United States)
Price: $13.50
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24) Service America!
Ron Zemke~Karl Albrecht

Grand Central Publishing. Used - Like New. Like New Condition. (more information)

Offered by Wonder Book (United States)
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25) Service America!: Doing Business in the New Economy (Qty: 5) FREE SHIPPING
Albrecht, Karl; Zemke, Ron

Grand Central Publishing. PAPERBACK. 0446390925 Absolutely Brand New. No writing or marks and in pristine condition. Immediate shipping for all orders and FREE STANDARD DELIVERY on Domestic US Orders! International, APO, FPO and PO Box addresses accepted. All of our titles are exactly the same title as shown and are 100% Guaranteed! Used items may not include extras such as infotrac, CD or other web access codes. We recommend expedited shipping for fastest delivery. Standard shipping may take up to 14 business days. . New. (more information)

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Price: $64.72
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