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Service Economics: Profitable growth with a brand driven service strategy
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Service Economics: Profitable growth with a brand driven service strategy Paperback - 2010

by Hilbrand Rustema; Jan Van Veen; Steve Downton


Details

  • Title Service Economics: Profitable growth with a brand driven service strategy
  • Author Hilbrand Rustema; Jan Van Veen; Steve Downton
  • Binding Paperback
  • Pages 130
  • Volumes 1
  • Language ENG
  • Publisher Noventum Service Management Consultants Ltd
  • Date 2010-08-01
  • ISBN 9789963983803 / 9963983804
  • Weight 0.35 lbs (0.16 kg)
  • Dimensions 8.5 x 5.5 x 0.34 in (21.59 x 13.97 x 0.86 cm)

About the author

Steve Downton is renowned for innovative thinking applied to the service industry. He has worked with leading-edge service companies for the past twenty five years and has benchmarked the industry since the early nineties. He has produced a number of thought-leadership articles and white papers, and has worked with many of the top service companies in the world in generating and applying Best Practices. Hilbrand Rustema has worked in several countries in North America and Europe in the role of Service Transformation specialist. During the last twenty years Hilbrand has advised leading service companies in the area of Service Strategy, Benchmarking, Process Optimisation, Change Management and Information Technology. Jan van Veen as a Service Transformation specialist has been assisting clients with Service Strategy development, Benchmarking, Process Optimisation, Change Management and Information Technology for the last ten years.
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Service Economics: Profitable Growth with a Brand Driven Service Strategy
Stock Photo: Cover May Be Different

Service Economics: Profitable Growth with a Brand Driven Service Strategy

by Steve Downton

  • New
  • Paperback
Condition
New
Binding
Paperback
ISBN 13
9789963983803
ISBN 10
9963983804
Quantity Available
10
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Southport, Merseyside, United Kingdom
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$127.06
$12.55 shipping to USA

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Description:
Paperback / softback. New.
Item Price
$127.06
$12.55 shipping to USA
Service Economics
Stock Photo: Cover May Be Different

Service Economics

by Hilbrand Rustema

  • New
  • Paperback
  • first
Condition
New
Binding
Paperback
ISBN 13
9789963983803
ISBN 10
9963983804
Quantity Available
1
Seller
Antwerpen, Belgium
Seller rating:
This seller has earned a 1 of 5 Stars rating from Biblio customers.
Item Price
$124.00
$72.50 shipping to USA

Show Details

Description:
Noventum Service Management Consultants Ltd, 2010. Paperback. New. First Edition thus, as good as new. Service Economics by Hilbrand Rustema. Published by Noventum Service Management Consultants Ltd in 2010. Paperback ISBN:9789963983803. Collectible item in excellent condition.
Item Price
$124.00
$72.50 shipping to USA