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Quality Is Personal: A Foundation for Total Quality Management
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Quality Is Personal: A Foundation for Total Quality Management Paperback - 1993 - 1st Edition

by Harry Roberts; Bernard F. Sergesketter; Roberts

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.


From the publisher

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

Details

  • Title Quality Is Personal: A Foundation for Total Quality Management
  • Author Harry Roberts; Bernard F. Sergesketter; Roberts
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 176
  • Volumes 1
  • Language ENG
  • Publisher Free Press, New York
  • Date 1993-06-01
  • Illustrated Yes
  • ISBN 9780029266250 / 0029266254
  • Weight 0.6 lbs (0.27 kg)
  • Dimensions 9 x 6 x 0.6 in (22.86 x 15.24 x 1.52 cm)
  • Library of Congress subjects Total quality management
  • Library of Congress Catalog Number 93021723
  • Dewey Decimal Code 658.562

About the author

Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
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Quality Is Personal: A Foundation For Total Quality Management
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Quality Is Personal: A Foundation For Total Quality Management

by Harry V. Roberts, Bernard F. Sergesketter

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by Harry V. Roberts; Bernard F. Sergesketter

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by Harry V. Roberts; Bernard F. Sergesketter

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