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9780071199148
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Services Marketing by Valarie A. Zeithaml; Mary Jo Bitner ISBN 13: 9780071199148

ISBN 10: 0071199144

Paperback; Mcgraw-hill Professional: McGraw Hill Higher Education, August 1, 2002; ISBN-13: 978-0071199148

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Services Marketing
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Services Marketing

by Zeithaml, Valarie A. & Bitner, Mary Jo

  • Used
  • paperback
Condition
Used; Good
Edition
3rd Revised edition
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
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Bristol, Somerset
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This seller has earned a 4 of 5 Stars rating from Biblio customers.
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$5.00
$6.43 shipping to USA

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Mcgraw Hill Higher Education, 2002. 3rd Revised edition. Paperback. Used; Good. Third edition. Fast Dispatch. Expedited UK Delivery Available. Excellent Customer Service. Bookbarn International Inventory #2958335
Item Price
$5.00
$6.43 shipping to USA
Services Marketing

Services Marketing

by Bitner, Mary Jo

  • Used
  • good
  • paperback
Condition
Used - Good
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
2
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GORING BY SEA, West Sussex
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This seller has earned a 5 of 5 Stars rating from Biblio customers.
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$3.26
$12.21 shipping to USA

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Description:
Paperback. Good.
Item Price
$3.26
$12.21 shipping to USA
Services Marketing

Services Marketing

by Bitner, Mary Jo

  • Used
  • very good
  • paperback
Condition
Used - Very Good
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
2
Seller
GORING BY SEA, West Sussex
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$3.26
$12.21 shipping to USA

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Description:
Paperback. Very Good.
Item Price
$3.26
$12.21 shipping to USA
Services Marketing (3rd Edition)
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Services Marketing (3rd Edition)

by Valarie A. Zeithaml

  • Used
  • very good
  • paperback
Condition
Used - VERY GOOD
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
Toledo, Ohio
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$12.40
$3.00 shipping to USA

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Description:
McGraw-Hill Education. Paperback. VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s).
Item Price
$12.40
$3.00 shipping to USA
Services Marketing
Stock Photo

Services Marketing

by Zeithaml, Valarie A. & Bitner, Mary Jo

  • Used
  • paperback
Condition
Used; Good
Edition
3rd Revised edition
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
Milton Keynes , Buckinghamshire
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$5.68
$9.98 shipping to USA

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Description:
McGraw Hill Higher Education. 3rd Revised edition. Paperback. Used; Good. **Simply Brit** Shipped with Premium postal service within 24 hours from the UK with impressive delivery time. We have dispatched from our book depository; items of good condition to over ten million satisfied customers worldwide. We are committed to providing you with reliable and efficient service at all times. 08/01/2002
Item Price
$5.68
$9.98 shipping to USA
Services Marketing
Stock Photo

Services Marketing

by Valarie A. Zeithaml, Mary Jo Bitner

  • Used
  • paperback
Condition
Used; Good
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
London, Greater London
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$5.70
$9.98 shipping to USA

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Description:
McGraw Hill Higher Education, 08/01/2002. Paperback. Used; Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!
Item Price
$5.70
$9.98 shipping to USA
Services Marketing (3rd Edition)
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Services Marketing (3rd Edition)

by Valarie A. Zeithaml

  • Used
Condition
Used - Good
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
Waltham Abbey, Essex
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$4.64
$12.78 shipping to USA

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Description:
McGraw-Hill Education. Used - Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Item Price
$4.64
$12.78 shipping to USA
Services Marketing von Valerie Zeithaml (Autor), Mary J. Bitner (Autor)

Services Marketing von Valerie Zeithaml (Autor), Mary J. Bitner (Autor)

by Valerie Zeithaml (Autor), Mary J. Bitner (Autor)

  • Used
  • hardcover
Condition
Used
Edition
Auflage: 3. A. (1. August 2002)
Binding
Hardcover
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
Wahlstedt, Germany
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$23.43
$24.66 shipping to USA

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Description:
Mcgraw-Hill Professional, Auflage: 3. A. (1. August 2002). Auflage: 3. A. (1. August 2002). Hardcover. Analysis of services marketing practice and strategy, with business-to- business examples. Third edition. "Services Marketing, 3rd Edition", by Zeithaml and Bitner provides a comprehensive review and analysis of services marketing issues, practice, and strategy. Utilizing the GAPS Model of Service Quality as an organizing framework, the structure of the text offers part openers that sequentially build the model gap by gap. Each part of this book includes multiple chapters with strategies for understanding and closing the critical gaps. Customer behavior, expectations, and perceptions are discussed early in the text to form the basis for understanding services marketing strategy, and the managerial content, in the rest of the text, is framed by the GAPS model. Additionally, the authors continue to refine conceptual frameworks for developing effective services marketing strategy and have… Read more
Item Price
$23.43
$24.66 shipping to USA
Services Marketing
Stock Photo

Services Marketing

by Valerie Zeithaml, Mary Bitner ,

  • New
  • paperback
Condition
New
Binding
Paperback
ISBN 13
9780071199148
ISBN 10
0071199144
Quantity available
1
Seller
New Delhi, India
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
$38.62
$12.00 shipping to USA

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Description:
MGH, 2002. Paperback. New.
Item Price
$38.62
$12.00 shipping to USA
10

Services Marketing

Valerie Zeithaml, Mary Bitner ,

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