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The Quest for Loyalty Creating Value Through Partnerships (Harvard Business
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The Quest for Loyalty Creating Value Through Partnerships (Harvard Business Review Book Series,) Hardcover - 1996

by Reichheld, Frederick F (Editor), and Cook, Scott D (Introduction by)


From the publisher

This collection of articles and interviews from the Harvard Business Review, should help business leaders understand, integrate and manage the various dimensions of loyalty in their compaines. The book also features contributions from authors such as Hamel, Prahalad, Porter, Handy and Drucker. It demonstrates a need for understanding loyalty from customers, investors, employees and strategists.

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  • Title The Quest for Loyalty Creating Value Through Partnerships (Harvard Business Review Book Series,)
  • Author Reichheld, Frederick F (Editor), and Cook, Scott D (Introduction by)
  • Binding Hardcover
  • Edition First Printing
  • Language ENG
  • Publisher Harvard Business School Press, Boston, MA
  • Date November 1996
  • ISBN 9780875847450
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The Quest for Loyalty (Hardcover, 1996)
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The Quest for Loyalty (Hardcover, 1996)

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Harvard Business Review Press, 1996. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Quest for Loyalty Creating Value Through Partnership
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The Quest for Loyalty Creating Value Through Partnership

by Reichheld, Frederick F. (editor)

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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)
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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)

by Editor-Frederick F. Reichheld; Introduction-Scott D. Cook

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Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)

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Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)

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The Quest for Loyalty: Creating Value Through Partnerships (Harva rd Business Review Book)

The Quest for Loyalty: Creating Value Through Partnerships (Harva rd Business Review Book)

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Harvard Business Review Press. Very Good. 6.25 x 1.5 x 10 inches. Hardcover. 1996. 278 pages. <br>Essays consider customer loyalty and the need for businesses to add evaluations, valuable services, and an understa nding of what each customer means in dollars and cents Editorial Reviews From Booklist As U.S. consumers are turning inward to r ediscover spiritual values, major U.S. corporations seem to be un dertaking ... .
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The quest for loyalty : creating value through partnership
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The quest for loyalty : creating value through partnership: A Harvard business review book

by Reichheld, Frederick F.

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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)
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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book)

by Frederick F. Reichheld (Editor), Scott D. Cook (Introduction)

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9780875847450
ISBN 10
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