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Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure by  Javon R Bea - Hardcover - from Cloud 9 Books and Biblio.com

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Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure

by Bea, Javon R

Condition: Fine


Xlibris. Hardcover. 1441528083 Like New Condition. . Fine.

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Glossary

Some terminology that may be used in this description includes:
fine
A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the crispne...[more]
New
A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new...[more]

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