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Performance Driven CRM How to Make Your Customer Relationship Management  Vision a Reality

Performance Driven CRM How to Make Your Customer Relationship Management Vision a Reality

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Performance Driven CRM How to Make Your Customer Relationship Management Vision a Reality

by Brown, Stanley A. & Gulycz, Moosha

  • Used
  • Hardcover
  • first
Condition
Very Good in Very Good dust jacket
ISBN 10
0470831618
ISBN 13
9780470831618
Seller
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Prescott, Ontario, Canada
Item Price
$30.00
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About This Item

Etobicoke, Ontario: John Wiley & Sons Canada. Very Good in Very Good dust jacket. 2002. First Edition. Hardcover. 0470831618 . 272 pp. Jacket has light edgewear. Spine, corners bumped. Provides a proven approach to CRM, with standards of performance and a balanced scorecard approach for your customer care programs. ; 8vo 8" - 9" tall .

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Details

Bookseller
Riverwash Books CA (CA)
Bookseller's Inventory #
BUS0333
Title
Performance Driven CRM How to Make Your Customer Relationship Management Vision a Reality
Author
Brown, Stanley A. & Gulycz, Moosha
Format/Binding
Hardcover
Book Condition
Used - Very Good in Very Good dust jacket
Quantity Available
1
Edition
First Edition
ISBN 10
0470831618
ISBN 13
9780470831618
Publisher
John Wiley & Sons Canada
Place of Publication
Etobicoke, Ontario
Date Published
2002
Keywords
0470831618, BUSINESS, Customer, Customer Relations, MANAGEMENT, PERFORMANCE Management, Continuous Improvement
Bookseller catalogs
Business;

Terms of Sale

Riverwash Books

All prices are in US dollars. We accept payment by personal check, money order (International money order if outside Canada), Paypal, or credit cards that are accepted through biblio.com. Canadian residents are subject to 5% GST.

Returns are accepted within 10 business days of receipt of the item, with prior notification. A full refund of the book price will be given. Although the condition of an item is provided and major defects noted, if found to be not as described, and the error is ours, we will also pay the cost of return shipping.�

About the Seller

Riverwash Books

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2004
Prescott, Ontario

About Riverwash Books

Purveyors of gently used, out of print, and rare books.While based in Canada, we ship from both Canada and the US.

Glossary

Some terminology that may be used in this description includes:

Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
First Edition
In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...

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