Quick Responses to Common Objections, for. The Custodian of the Investment.

Brampton, ON: David Bursey & Associates Inc., (N.d). 8½" x 11", 25 pp., spiral bound on card. Problem: Overdue accounts receivable; Solution: Quickresponses to common objection. An ingeniously designed item to aid in account collection. Created by an experienced baliff, this is a practical tool that can be consulted during telephone calls made to collect debts. Targets over twenty evasive customer responses that are frequently encountered, including: "I have no money"; "Did not receive your invoice"; "My customers are not paying me"; "He's not in"; "Broken promise"; "Too busy"; "Having cash flow problems"; "Our bookkeeper looks after it"; "Invoices are paid by a third party"; "We pay in 90 days"; "the boss is on vacation"; "Our computer is down"; "You missed our computer run"; "No"; "Were changing banks"; "Past due customer places a new order"; "Cheque ready but unsigned"; "Purchase Order / Quote and the invoice do not match"; "We've run out of cheques"; "the cheque is in the mail"; "Salesman said he would look after that"; and "the red flag account". This guide provides examples of the wording that should be used to successfully counter each objection. A fantastic guide that will pay for itself almost immediately. New copy. Order now!.