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Services Marketing: Integrating Customer Focus Across The Firm, 3rd by  Mary Jo  Valarie A.; Bitner - Hardcover - 3rd Edition - 2002 - from A2zbooks (SKU: 1560766923)

Services Marketing: Integrating Customer Focus Across The Firm, 3rd

Services Marketing: Integrating Customer Focus Across The Firm, 3rd by  Mary Jo  Valarie A.; Bitner - Hardcover - 3rd Edition - 2002 - from A2zbooks (SKU: 1560766923)
Stock Photo: Cover may not represent actual copy or condition available.

Services Marketing: Integrating Customer Focus Across The Firm, 3rd

by Zeithaml, Valarie A.; Bitner, Mary Jo

  • Used
  • hardcover
Condition
Good Condition
ISBN 10
0072471425
ISBN 13
9780072471427
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Burgin, Kentucky
Item Price:
$45.00
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About This Item

McGraw-Hill College, Boston, MA, 2002. 3rd Edition. Hardcover. Good Condition. Book is Used good. Text has highlighting. Cover has wear with bumps. Quantity Available: 1. ISBN: 0072471425. ISBN/EAN: 9780072471427. Pictures of this item not already displayed here available upon request. Inventory No: 1560766923. . 9780072471427

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Details

Bookseller
A2zbooks US (US)
Bookseller Inventory #
1560766923
Title
Services Marketing: Integrating Customer Focus Across The Firm, 3rd
Author
Zeithaml, Valarie A.; Bitner, Mary Jo
Format/binding
Hardcover
Book condition
Used - Good Condition
Quantity available
1
Edition
3rd Edition
Binding
Hardcover
ISBN 10
0072471425
ISBN 13
9780072471427
Publisher
McGraw-Hill College
Place of Publication
Boston, MA
Date published
2002
Keywords
BZDB42 SERVICE INDUSTRIES CUSTOMER SERVICES MARKETING Services Marketing Integrating Customer Focus Across The Firm 3rd

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A2zbooks

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This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Burgin, Kentucky
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Glossary

Some terminology that may be used in this description includes:

Bumps
Indicates that the affected part of the book has been impacted in such a way so as to cause a flattening, indention, or light...[more]
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