Home Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman - 2009

Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman - 2009

Name: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
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Author: John A. Goodman
ISBN: 9780814413333

by John A. Goodman

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

Used
very good
Hardcover

AMACOM, 2009. Hardcover. Very Good. Disclaimer:Dust jacket quality is not guaranteed.

Bookseller ThriftBooks (US)
Format/Binding Hardcover
Book Condition Used - Very Good
Quantity Available 1
Binding Hardcover
ISBN 10 0814413331
ISBN 13 9780814413333
Publisher AMACOM
Date Published 2009

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

Used
Hardcover
first

Condition

Used - Good Condition

Edition

[ Edition: first ]

Binding

Hardcover

ISBN 13

9780814413333

ISBN 10

0814413331

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[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 5/13/2009 Binding: Hardcover Pages: 272

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

Used
very good
Hardcover

Condition

Used - Very Good

Binding

Hardcover

ISBN 13

9780814413333

ISBN 10

0814413331

Quantity Available

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ThriftBooks

Seattle, Washington, United States

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AMACOM, 2009. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

Used
as new
Hardcover

Condition

As New

Binding

Hardcover

ISBN 13

9780814413333

ISBN 10

0814413331

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ThriftBooks

Seattle, Washington, United States

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AMACOM, 2009. Hardcover. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

Used

Condition

Used - Good

ISBN 13

9780814413333

ISBN 10

0814413331

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Better World Books

Mishawaka, Indiana, United States

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AMACOM. Used - Good. Used book that is in clean, average condition without any missing pages.

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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

Used

Condition

Used - Very Good

ISBN 13

9780814413333

ISBN 10

0814413331

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Better World Books

Mishawaka, Indiana, United States

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AMACOM. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

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UsedVeryGood

ISBN 13

9780814413333

ISBN 10

0814413331

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

Used

Condition

UsedVeryGood

ISBN 13

9780814413333

ISBN 10

0814413331

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

Used
good
Hardcover

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Used - Good

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Hardcover

ISBN 13

9780814413333

ISBN 10

0814413331

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Once Upon a Time Books

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AMACOM, 5/13/2009 12:00:01 A. hardcover. Good. 1.2000 in x 9.1000 in x 6.1000 in. This is a used book in good condition and may show some signs of use or wear .