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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

  • Used
  • Hardcover
Condition
Used:Good
ISBN 10
0814413331
ISBN 13
9780814413333
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About This Item

AMACOM, 2009-05-13. 1. Hardcover. Used:Good.

Synopsis

Includes index.

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Details

Bookseller
Ergodebooks US (US)
Bookseller's Inventory #
DADAX0814413331
Title
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Author
John A. Goodman
Format/Binding
Hardcover
Book Condition
Used:Good
Quantity Available
1
Edition
1
ISBN 10
0814413331
ISBN 13
9780814413333
Publisher
AMACOM
Place of Publication
Saranac Lake, New York, U.s.a.
Date Published
2009-05-13

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Ergodebooks

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
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HOUSTON, Texas

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