Skip to content

Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's

Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's

Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your
Stock Photo: Cover May Be Different

Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's

by William H. Davidow; Bro Uttal

  • Used
  • Good
  • Hardcover
Condition
Good
ISBN 10
0060161809
ISBN 13
9780060161804
Seller
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Seattle, Washington, United States
Item Price
$6.56
Or just $5.90 with a
Bibliophiles Club Membership
FREE Shipping to USA Standard delivery: 4 to 8 days
More Shipping Options

Payment Methods Accepted

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal

About This Item

HarperCollins Publishers, 1989. Hardcover. Good. Disclaimer:Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Reviews

(Log in or Create an Account first!)

You’re rating the book as a work, not the seller or the specific copy you purchased!

Details

Bookseller
ThriftBooks US (US)
Bookseller's Inventory #
G0060161809I3N01
Title
Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's
Author
William H. Davidow; Bro Uttal
Format/Binding
Hardcover
Book Condition
Used - Good
Quantity Available
1
ISBN 10
0060161809
ISBN 13
9780060161804
Publisher
HarperCollins Publishers
Place of Publication
New York, Ny, U.s.a.
Date Published
1989

Terms of Sale

ThriftBooks

30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.

About the Seller

ThriftBooks

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2018
Seattle, Washington

About ThriftBooks

From the largest selection of used titles, we put quality, affordable books into the hands of readers

Glossary

Some terminology that may be used in this description includes:

Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...

This Book’s Categories

tracking-