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Total Customer Service: The Ultimate Weapon A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's

Total Customer Service: The Ultimate Weapon A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's

Total Customer Service: The Ultimate Weapon A Six Point Plan for Giving Your
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Total Customer Service: The Ultimate Weapon A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's

by Davidow, William H.; Uttal, Bro

  • Used
  • Good
  • first
Condition
Good/Good
ISBN 10
0060161809
ISBN 13
9780060161804
Seller
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Tolar, Texas, United States
Item Price
$5.00
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About This Item

Scranton, Pennsylvania, U.S.A.: HarperCollins Publishers, 1989. Non-price clipped dj is scuffed with edgewear and chipping, private library stickers on spine and front wrap. Private library sticker on fep. Card pocket on beb. Pages are clean & text is free from markings. All pages are secure in binding.. First Printing. Hard Cover. Good/Good. 8vo - over 7¾" - 9¾" tall. Ex Library.

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Details

Seller
Top Notch books US (US)
Seller's Inventory #
301019
Title
Total Customer Service: The Ultimate Weapon A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's
Author
Davidow, William H.; Uttal, Bro
Book Condition
Used - Good
Jacket Condition
Good
Edition
First Printing
Binding
Hardcover
ISBN 10
0060161809
ISBN 13
9780060161804
Publisher
HarperCollins Publishers
Place of Publication
Scranton, Pennsylvania, U.S.A.
Date Published
1989
Keywords
CUSTOMER SERVICES BUSINESS ECONOMICS SERVICE
Size
8vo - over 7¾" - 9¾" tall

Terms of Sale

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Orders are shipped daily through the US Post Office. We can ship through United Parcel Service or Federal Express upon request. We will ship internationally, rates determined by weight and destination. Books may be returned within 10 days for any reason, and within 30 days for cause.

About the Seller

Top Notch books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2004
Tolar, Texas

About Top Notch books

Top Notch Books has been selling books on-line for 6 years. We currently have over 125,000 books in our inventory and we add titles daily. Our books include rare, antique, out-of-print, collectible, signed, as well as gently used books that are a good read.

Glossary

Some terminology that may be used in this description includes:

Chipping
A defect in which small pieces are missing from the edges; fraying or small pieces of paper missing the edge of a paperback, or...
Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....

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