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About BookOutlet (formerly known as is one of North America's largest sellers of Bargain Books.

Terms of sale for BookOutlet

All of our books have a 110% Customer Satisfaction Guarantee. If you're not happy with your purchase, please contact our Customer Service department within 5 days of receipt of your order. Our Customer Service department will determine if a price adjustment or refund is warranted.

We do not accept returns without a Customer Service Return Authorization Number (RAN). Please contact Customer Service for return authorization (RAN) and to check on the status of any items being returned to us. Please note, music CDs, audio books, videos and software can not be returned once opened.

Once we have received your return back at our facility you will be reimbursed for the cost of the item but not the shipping charge on the original order or the cost associated with sending the item back to us. We do not accept returns without a Return Authorization Number (RAN).

  • Payment methods accepted:
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  • BookOutlet
    67 Front St. North
    Thorold, Ontario L2V 1X3 CAN
  • Biblio member since: 2007-02-15
  • E-mail address:
  • Phone number: 905-680-7230