Services Marketing

by Zeithaml, Valarie a ; Bitner, Mary Jo

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Services Marketing: Integrating Customer Focus Across the Firm

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Better World Books
Condition
Used - Good
ISBN
9780070530423
Item Price
$73.49

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Used - Good. Shows some signs of wear, and may have some markings on the inside.
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$73.49
image of Services Marketing: Integrating Customer Focus Across The Firm, 3rd

Services Marketing: Integrating Customer Focus Across The Firm, 3rd

by Zeithaml, Valarie A.; Bitner, Mary Jo

Seller
A2zbooks
Published
2002
Condition
Good Condition
Edition
3rd Edition
ISBN
9780072471427
Item Price
$45.00

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Description:
McGraw-Hill College, Boston, MA, 2002. 3rd Edition. Hardcover. Good Condition. Book is Used good. Text has highlighting. Cover has wear with bumps. Quantity Available: 1. ISBN: 0072471425. ISBN/EAN: 9780072471427. Pictures of this item not already displayed here available upon request. Inventory No: 1560766923. . 9780072471427
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$45.00
image of Services Marketing (2nd Edition)

Services Marketing (2nd Edition)

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Ergodebooks
Published
1999-11-11
Condition
Used:Good
Edition
2
ISBN
9780072312218
Item Price
$37.11

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Description:
McGraw-Hill/Irwin, 1999-11-11. 2. Hardcover. Used:Good.
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$37.11
No cover image available

Services Marketing (The McGraw-Hill Series in Marketing)

by Valarie A. Zeithaml; Mary Jo Bitner

Seller
Ergodebooks
Published
2002-07
Condition
Good
ISBN
9780071148818
Item Price
$29.47

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Description:
Mcgraw-Hill (Tx), 2002-07. Paperback. Good.
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Item Price
$29.47
image of Services Marketing: Integrating Customer Focus Across the Firm, Fifth Edition (Special Indian Edition)

Services Marketing: Integrating Customer Focus Across the Firm, Fifth Edition (Special Indian Edition)

by Mary Jo Bitner,Valarie A. Zeithaml

Seller
Vikram Jain Books
Published
2010
Condition
New
Edition
5th or later edition
ISBN
9780070700994
Item Price
$22.32

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Description:
Tata McGraw-Hill Education Pvt. Ltd., 2010. 5th or later edition. Softcover. New. In its fifth edition, Services Marketing is more comprehensive and varied providing a detailed analysis of the issues arising from the fields of Marketing and related service providing. Based on the famous GAPS Model of Service Quality, this book, as in the previous editions, makes the… Read more
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$22.32
No cover image available

Services Marketing: Integrating Customer Focus Across the Firm, Fifth Edition (Special Indian Edition)

by Mary Jo Bitner, Valarie A. Zeithaml

Seller
A - Z Books
Published
2010
Condition
New
Edition
5th or later edition
Item Price
$22.32

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Description:
Tata McGraw-Hill Education Pvt. Ltd., 2010. 5th or later edition. Softcover. New. In its fifth edition, Services Marketing is more comprehensive and varied providing a detailed analysis of the issues arising from the fields of Marketing and related service providing. Based on the famous GAPS Model of Service Quality, this book, as in the previous editions, makes the… Read more
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Item Price
$22.32
image of Services Marketing (Mcgraw-Hill Series in Marketing)

Services Marketing (Mcgraw-Hill Series in Marketing)

by Valarie A. Zeithaml; Mary Jo Bitner

Seller
Ergodebooks
Published
1996-01
Condition
Good
ISBN
9780070782501
Item Price
$16.83

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Description:
Mcgraw-Hill College, 1996-01. Hardcover. Good.
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Item Price
$16.83
image of Services Marketing (2nd Edition)

Services Marketing (2nd Edition)

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Wonder Book
Condition
Used - Very Good
ISBN
9780072312218
Item Price
$13.98

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Description:
McGraw-Hill/Irwin. Used - Very Good. Very Good condition. 2nd edition.
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$13.98
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Services Marketing

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Greener Books Ltd
Published
08/01/2002
Condition
Used; Good
ISBN
9780071199148
Item Price
$5.59

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McGraw Hill Higher Education, 08/01/2002. Paperback. Used; Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Aloysius Ihezie
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$5.59
image of Services Marketing (3rd Edition)

Services Marketing (3rd Edition)

by Valarie A. Zeithaml

Seller
Phatpocket Limited
Condition
Used - Good
ISBN
9780071199148
Item Price
$4.55

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Description:
McGraw-Hill Education. Used - Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high… Read more
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$4.55
image of Services Marketing (2nd Edition)

Services Marketing (2nd Edition)

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Discover Books
Condition
GOOD
ISBN
9780072312218
Item Price
$2.69

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Description:
McGraw-Hill/Irwin. Hardcover. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, will have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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$2.69
image of Services Marketing (3rd Edition)

Services Marketing (3rd Edition)

by Valarie A. Zeithaml, Mary Jo Bitner

Seller
Discover Books
Condition
GOOD
ISBN
9780072471427
Item Price
$1.47

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Description:
McGraw-Hill/Irwin. Hardcover. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, will have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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Item Price
$1.47