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Working with Difficult People: Revised and Expanded Paperback - 2002
by Muriel Solomon
This hard-hitting desktop book provides all the proven techniques and strategies to create better relationships with the people at work who can make life miserable.
Summary
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
Details
- Title Working with Difficult People: Revised and Expanded
- Author Muriel Solomon
- Binding Paperback
- Edition Rev Exp
- Pages 336
- Volumes 1
- Language ENG
- Publisher Prentice Hall Press, New York, New York
- Date 2002-03-01
- ISBN 9780735202917 / 0735202915
- Weight 0.8 lbs (0.36 kg)
- Dimensions 8.9 x 5.9 x 0.9 in (22.61 x 14.99 x 2.29 cm)
- Ages 18 to UP years
- Grade levels 13 - UP
-
Themes
- Topical: Family
- Library of Congress subjects Conflict management, Interpersonal relations
- Library of Congress Catalog Number 2001036242
- Dewey Decimal Code 650.13
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Working with Difficult People: Revised and Expanded
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