AMA Handbook for Customer Satisfaction by Dutka, Alan F - 1993

American Marketing Association, 1993-05. Hardcover. Good.

Ntc Pub Group. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Ntc Pub Group. Used - Like New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.

Ntc Pub Group, 1993-05-01. 2nd Edition. Hardcover. New.

American Marketing Association, 1993-05. Hardcover. Used; Like New/VERY GOOD CONDITION. CONSUMER SATISFACTION

New. Brand new Hard Cover Book. Has Original Dust Jacket. No marks inside or out. Gift Quality. Binding is tight and pages crisp. Ships via USPS Media Mail with FREE Delivery Confirmation! Any questions, please contact me. Thanks for looking and have a great day! **Special Offers!! Click on my name above to view my Current Special Offers!! **

Lincolnwood, Illinois: NTC Business Books, 1993. (D/j has 1/8" tear on rear corner by heel of spine, d/j spine may be faded or was originally a lighter shade of yellow). "A Complete Guide to Research, Planning & Implementation" 231 pages.. 2nd Printing. Hard Cover. Fine/Fine. 8vo - over 7¾" - 9¾" tall.

American Marketing Association, 1993-05-01. 2nd Edition. Hardcover. Used:Good.

Lincolnwood, IL, U.S.A.: N T C/Contemporary Publishing Company. GOOD-/Good-. 1995. Hard Cover. 0844234540 F1510 .

The McGraw-Hill Company , pp. viii + 231 Index. Hardback. Used.