America's Service Meltdown: Restoring Service Excellence in the Age of the Customer by Raul Pupo - 2010-06-16

Praeger. Used - Good. . Former Library book.. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.

ABC-CLIO, LLC. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

ABC-CLIO, LLC, 2010. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.

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Praeger. As New in Fine dust jacket. 2010. First Edition. Hardcover. 0313386021 . This specific hardback book is in like new condition with a hard board cover that has sharp edges and corners and has a tight binding. The pages are clean, crisp, unmarked and uncreased but for the signature of the author following a gift inscription to the previous owner. The dust jacket is in fine condition with little wear if any. We package all books in custom cardboard book boxes for shipment and ship daily with tracking numbers.; "What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more… Read More

Hardcover. Good. Access codes and supplements are not guaranteed with used items.

ABC-Clio, Incorporated , pp. 167 . Hardback. New.

Hard Cover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The America's Service Meltdown: Restoring Service Excellence in the Age of the Customer.

Hardback. New. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.

Praeger Pub Text, 2010. Hardcover. New. 1st edition. 167 pages. 9.25x6.25x0.75 inches.