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Hug Your Customers: Love the Results

Hug Your Customers: Love the Results

Hug Your Customers: Love the Results
Stock Photo: Cover May Be Different

Hug Your Customers: Love the Results

by Mitchell, Jack

  • Used
  • Paperback
Condition
Used; Good
ISBN 10
0141015225
ISBN 13
9780141015224
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Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Milton Keynes , Buckinghamshire, United Kingdom
5 Copies Available from This Seller
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Item Price
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About This Item

Penguin. Paperback. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 03/04/2004

Synopsis

HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.

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Details

Bookseller
Brit Books Ltd GB (GB)
Bookseller's Inventory #
mon0001707354
Title
Hug Your Customers: Love the Results
Author
Mitchell, Jack
Format/Binding
Paperback
Book Condition
Used; Good
Quantity Available
5
ISBN 10
0141015225
ISBN 13
9780141015224
Publisher
Penguin
This edition first published
March 4, 2004

Terms of Sale

Brit Books Ltd

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About the Seller

Brit Books Ltd

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Biblio member since 2010
Milton Keynes , Buckinghamshire

About Brit Books Ltd

Brit Books endeavours to provide each and every customer with an excellent shopping experience, backed by our customer satisfaction guarantee.

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