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The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do
by Subir Chowdhury
- Used
- Condition
- UsedGood
- ISBN 10
- 0385514786
- ISBN 13
- 9780385514781
- Seller
-
Interlochen, Michigan, United States
Payment Methods Accepted
About This Item
UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Synopsis
Innovation, claims quality consultant Subir Chowdhury, is part of America's DNA. No other country in the world matches America's creative drive and its ability to turn innovative ideas into revolutionary products--from antilock brakes and steel-belted radial tires to sophisticated software and microprocessors. But as fast as we introduce new products, we lose the markets we establish to countries that know how to manufacture higher quality versions for less money. As Japanese and European firms win market share by concentrating on quality, America is continually forced to rely on innovation to stay ahead. In The Ice Cream Maker, Chowdhury uses a simple story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. The protagonist of the story is Peter Delvecchio, the manager of a regional ice cream company, who is determined to sell its ice cream to a flourishing national grocery chain, Natural Foods. In conversations with the Natural Foods manager, Peter learns how the extraordinarily successful retailer achieves its renowned high standard of excellence, both in the services it provides its customers and in the foods it manufactures and sells. Quality, he discovers, must be the mission of every employee; by learning to listen, enrich, and optimize, he can encourage and sustain the highest levels of quality in everything the company does.Like Fish! and Who Moved My Cheese? The Ice Cream Maker offers an essential and universal lesson about one of industry's foremost challenges in a thoroughly engaging style. For managers and executives, small business owners and entrepreneurs, The Ice Cream Maker is a compelling, eye-opening guide to the most effective ways to achieve excellence and become industry leaders on the global stage.From the Hardcover edition.
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Details
- Bookseller
- Blue Vase Books LLC
(US)
- Bookseller's Inventory #
- 31UF1U0011ME
- Title
- The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do
- Author
- Subir Chowdhury
- Book Condition
- UsedGood
- Quantity Available
- 1
- Binding
- Hardcover
- ISBN 10
- 0385514786
- ISBN 13
- 9780385514781
- Publisher
- Currency
- Place of Publication
- New York, New York, U.s.a.
- This edition first published
- October 4, 2005
Terms of Sale
Blue Vase Books LLC
We guarantee every book we sell to be in the condition as described by us. If you receive a damaged or incorrect item we will correct the situation, quite often without the need for you to return anything!
We will accept returns for any reason within 30 days of original purchase date. Items that are no longer needed or wanted can be returned to us within the 30 day period. Upon receipt and inspection of the item, a refund will be granted.
We will accept returns for any reason within 30 days of original purchase date. Items that are no longer needed or wanted can be returned to us within the 30 day period. Upon receipt and inspection of the item, a refund will be granted.
About the Seller
Blue Vase Books LLC
Biblio member since 2020
Interlochen, Michigan
About Blue Vase Books LLC
Blue Vase Books is a dynamic book seller located in Northern Michigan. We offer thousands of books for sale online and in our retail store located in Interlochen, Michigan.
Glossary
Some terminology that may be used in this description includes:
- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
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