The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Donna Knapp
- New
- Paperback
- Condition
- New
- ISBN 10
- 1604270497
- ISBN 13
- 9781604270495
- Seller
-
Southport, Merseyside, United Kingdom
5 Copies Available from This Seller
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About This Item
Paperback / softback. New. Provides detailed guidance on assessing, designing, measuring, and integrating IT service management (ITSM) processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.
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Details
- Bookseller
- The Saint Bookstore (GB)
- Bookseller's Inventory #
- A9781604270495
- Title
- The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
- Author
- Donna Knapp
- Format/Binding
- Paperback / softback
- Book Condition
- New
- Quantity Available
- 5
- Binding
- Paperback
- ISBN 10
- 1604270497
- ISBN 13
- 9781604270495
- Publisher
- J. Ross Publishing, Inc.
- This edition first published
- 2010-08
Terms of Sale
The Saint Bookstore
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About the Seller
The Saint Bookstore
Biblio member since 2018
Southport, Merseyside
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- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...