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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable
Stock Photo: Cover May Be Different

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

by Heskett, James L

  • Used
  • Hardcover
Condition
Used: Good
ISBN 10
1422110230
ISBN 13
9781422110232
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About This Item

Harvard Business Review Press, 2008-11-11. hardcover. Used: Good.

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Details

Bookseller
Ergodebooks US (US)
Bookseller's Inventory #
SONG1422110230
Title
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Author
Heskett, James L
Format/Binding
Hardcover
Book Condition
Used: Good
Quantity Available
1
ISBN 10
1422110230
ISBN 13
9781422110232
Publisher
Harvard Business Review Press
Place of Publication
New Delhi
Date Published
2008-11-11

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About the Seller

Ergodebooks

Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Biblio member since 2005
HOUSTON, Texas

About Ergodebooks

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