Quality is Free: The Art of Making Quality Certain (Signet Shakespeare) by Crosby, Philip B

Signet Books, 1111 All of our books without an ISBN number (normally pre-1970 in date) are described individually in detail. Books with an ISBN number (this one included) are all offered for sale in a reasonable condition or better: some may be in very good, near fine, or fine condition. If the condition is critical to your decision to purchase, then please contact us and we will let you know our view of its condition. If the book is extremely heavy, we will need to contact you before completion of purchase to advise you of extra postage costs.