Stock Photo: Cover May Be Different
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
by John A. Goodman
- Used
- Hardcover
- first
- Condition
- Good Condition
- ISBN 10
- 0814413331
- ISBN 13
- 9780814413333
- Seller
-
Blacksburg, Virginia, United States
Payment Methods Accepted
About This Item
[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 5/13/2009 Binding: Hardcover Pages: 272
Synopsis
Includes index.
Reviews
(Log in or Create an Account first!)
Details
- Bookseller
- BookHolders (US)
- Bookseller's Inventory #
- 6743050
- Title
- Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Author
- John A. Goodman
- Book Condition
- Used - Good Condition
- Quantity Available
- 1
- Edition
- [ Edition: first ]
- Binding
- Hardcover
- ISBN 10
- 0814413331
- ISBN 13
- 9780814413333
- Publisher
- Amacom
- Place of Publication
- Saranac Lake, New York, U.s.a.
- This edition first published
- 2009-05
- Keywords
- 0814413331
Terms of Sale
BookHolders
30 Day Return Policy.
About the Seller
BookHolders
Biblio member since 2004
Blacksburg, Virginia
About BookHolders
Cheap Books.
bookholders.com
bookholders.com
Glossary
Some terminology that may be used in this description includes:
- PUB
- Common abbreviation for 'published'