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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Strategic Customer Service: Managing the Customer Experience to Increase
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

  • Used
  • Hardcover
  • first
Condition
Good Condition
ISBN 10
0814413331
ISBN 13
9780814413333
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Blacksburg, Virginia, United States
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About This Item

[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 5/13/2009 Binding: Hardcover Pages: 272

Synopsis

Includes index.

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Details

Bookseller
BookHolders US (US)
Bookseller's Inventory #
6743050
Title
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Author
John A. Goodman
Book Condition
Used - Good Condition
Quantity Available
1
Edition
[ Edition: first ]
Binding
Hardcover
ISBN 10
0814413331
ISBN 13
9780814413333
Publisher
Amacom
Place of Publication
Saranac Lake, New York, U.s.a.
This edition first published
2009-05
Keywords
0814413331

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About the Seller

BookHolders

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Blacksburg, Virginia

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