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Total Quality Management:  Strategies and Techniques Proven at Today's Most Successful Companies by  Stephen & Arnold Weimerskirch George - Signed First Edition - 1994 - from Twin City Antiquarian Books (SKU: TEQC00008)

Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies

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Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies

by George, Stephen & Arnold Weimerskirch

  • Used
  • Hardcover
  • Signed
  • First
Seller rating:
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Minneapolis, Minnesota
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About This Item

New York, Chichester, Brisbane, Toronto, Singapore: John Wiley & Sons, Inc, 1994. Inscribed by author on recto of ffep.; WYSIWYG pricing--no added shipping charge for standard shipping within USA. Green boards, gilt titles on spine, xv, 286, [1] pp, index. Incribed by "Arnie W" to a colleague. Top corner of front board bumped, slight rubbing to corners & spine ends. DJ in Brodart archival cover. The authors show how to manage quality intiatives systematically to improve results. At least three example companies illustrate each chapter--a service company, a manufacturing company, and a small business. Contents: the new management model; leadership; customer focus; strategic planning; management; employee involvement; training; reward & recognition; employee focus; customer contacts; design of products and services; process management; supplier quality; data collection & analysis; benchmarking; corporate responsibility & citizenship; system assessments; transition to the new management model. Shipping weight 3 lbs. (International 2 lbs., 8 oz.). First Edition. . VG/Fine. 26 X 18½ cm.


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Twin City Antiquarian Books US (US)
Bookseller Inventory #
Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies
George, Stephen & Arnold Weimerskirch
Book condition
Used - VG/Fine
First Edition
John Wiley & Sons, Inc
Place of Publication
New York, Chichester, Brisbane, Toronto, Singapore
Date published
Technical Quality Control Assurance Management
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Terms of Sale

Twin City Antiquarian Books

Books are offered subject to prior sale. You may return any book within 14 days for a refund; if it was not as described, we will also refund return shipping costs (but please e-mail us first). We ship books upon receipt of payment by check or money order, or you can place credit card orders through Biblio. We can accept foreign checks from many countries, and will quote a price in your local currency upon request. Customers located in Minnesota will be charged 6.875% state sales tax, plus city or county sales tax where applicable. SHIPPING IN UNITED STATES: Books are priced postpaid, so there are no additional shipping charges for standard shipping. We will ship via Priority Mail for $12.00 per order (Save on multiple-book orders!). This may be reduced if actual postage is less than for a medium flat-rate box. INTERNATIONAL SHIPPING: International shipping rates are complex (cost depends upon weight and destination), so please feel free to email us for a quote before you order. Automatically quoted rates assume a shipping weight of 3 lbs. Extra shipping charges will apply for books with shipping weight over 3 lbs. You must approve the charges before the order will be shipped. Shipping charges will be reduced if shipping weight is under 3 lbs. All shipping charges include 17% to cover Biblio fees and commissions that apply to these charges. LIBRARIES: We offer flexible terms to public and university libraries.

About the Seller

Twin City Antiquarian Books

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers. member since: 2005
Minneapolis, Minnesota
Ask Seller a Question

About Twin City Antiquarian Books

We are mail-order sellers of used and out-of-print books, selling on the Web since 2000.


Some terminology that may be used in this description includes:

A common abbreviation for Front Free EndPaper. Generally, it is the first page of a book and is part of a single sheet that...[more]
Abrasion or wear to the surface. Usually used in reference to a book's boards or dust-jacket.
The decorative application of gold or gold coloring to a portion of a book on the spine, edges of the text block, or an inlay in...[more]
When a book is described as being inscribed, it indicates that a short note written by the author or a previous owner has...[more]
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....[more]
First Edition
In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...[more]
Generally used to refer to a clear plastic cover that is sometimes added to the dustjacket or outside covering of a book. The...[more]
The page on the right side of a book, with the term Verso used to describe the page on the left side.

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