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Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies
by George, Stephen & Arnold Weimerskirch
- Used
- Hardcover
- Signed
- first
- Condition
- VG/Fine
- ISBN 10
- 0471595381
- ISBN 13
- 9780471595380
- Seller
-
Minneapolis, Minnesota, United States
Payment Methods Accepted
About This Item
New York, Chichester, Brisbane, Toronto, Singapore: John Wiley & Sons, Inc, 1994 WYSIWYG pricing--no added shipping charge for standard shipping within USA. Inscribed by author on recto of ffep. Green boards, gilt titles on spine, xv, 286, [1] pp, index. Incribed by "Arnie W" to a colleague. Top corner of front board bumped, slight rubbing to corners & spine ends. DJ in Brodart archival cover. The authors show how to manage quality intiatives systematically to improve results. At least three example companies illustrate each chapter--a service company, a manufacturing company, and a small business. Contents: the new management model; leadership; customer focus; strategic planning; management; employee involvement; training; reward & recognition; employee focus; customer contacts; design of products and services; process management; supplier quality; data collection & analysis; benchmarking; corporate responsibility & citizenship; system assessments; transition to the new management model. Shipping weight 3 lbs. (International 2 lbs., 8 oz.). First Edition. . VG/Fine. 26 X 18½ cm.
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Details
- Bookseller
- Twin City Antiquarian Books
(US)
- Bookseller's Inventory #
- TEQC00008
- Title
- Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies
- Author
- George, Stephen & Arnold Weimerskirch
- Format/Binding
- Hardcover
- Book Condition
- Used - VG
- Jacket Condition
- Fine
- Edition
- First Edition
- ISBN 10
- 0471595381
- ISBN 13
- 9780471595380
- Publisher
- John Wiley & Sons, Inc
- Place of Publication
- New York, Chichester, Brisbane, Toronto, Singapore
- Date Published
- 1994
- Keywords
- Technical Quality Control Assurance Management
- Bookseller catalogs
- Technical;
- X weight
- 48 oz
- Size
- 26 X 18½ cm
Terms of Sale
Twin City Antiquarian Books
Books are offered subject to prior sale. You may return any book within 14 days for a refund; if it was not as described, we will also refund return shipping costs (but please e-mail us first). You can place credit card orders through Biblio, or we will ship upon receipt of payment by check or money order. Sales tax is collected by Biblio and remitted directly to your state, where applicable. SHIPPING IN UNITED STATES: Books are priced postpaid, so there are no additional shipping charges for standard shipping. We will ship via Priority Mail for $12.00 per order (Save on multiple-book orders!). This may be reduced if actual postage is less than for a medium flat-rate box. INTERNATIONAL SHIPPING: In most cases, shipping via Biblio's consolidated shipping program via Asendia is the cheapest option on orders up to 5 lbs. International shipping rates are complex (cost depends upon weight and destination), so please feel free to email us for a quote before you order. If the actual cost of shipping is more than the automatically quoted rate, you must approve the additional charges before the order will be shipped. Shipping charges will be reduced if shipping weight is under 3 lbs. All shipping charges (except via Asendia) include 17% to cover Biblio fees and commissions that apply to these charges. LIBRARIES: We offer flexible terms to public and university libraries.
About the Seller
Twin City Antiquarian Books
Biblio member since 2005
Minneapolis, Minnesota
About Twin City Antiquarian Books
We are mail-order sellers of used and out-of-print books, selling on the Web since 2000.
Glossary
Some terminology that may be used in this description includes:
- Gilt
- The decorative application of gold or gold coloring to a portion of a book on the spine, edges of the text block, or an inlay in...
- First Edition
- In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
- FFEP
- A common abbreviation for Front Free End Paper. Generally, it is the first page of a book and is part of a single sheet that...
- Recto
- The page on the right side of a book, with the term Verso used to describe the page on the left side.
- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
- Rubbing
- Abrasion or wear to the surface. Usually used in reference to a book's boards or dust-jacket.
- Brodart
- Generally used to refer to a clear plastic cover that is sometimes added to the dustjacket or outside covering of a book. The...
- Inscribed
- When a book is described as being inscribed, it indicates that a short note written by the author or a previous owner has been...
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