Understanding by Design by Grant Wiggins, Jay McTighe - 1998

Customer satisfaction is our goal. We are not professional booksellers. We do our best to describe the condition of our items in the description and with photos. If you have any questions or would like additional photos, please contact us. We want you to be happy with your purchase.

If you are unhappy for any reason, please let us know and we'll do our best to address your concern or you can return the item for a refund as described below.

If the item fails to match its published description, contact us with the reason within thirty (30) calendar days of receiving it. We will send you a return prepaid shipping label and a return number. When we receive the item in same condition that it was sent to you, we will reimburse you purchase price, shipping costs including any insurance.

If the item matches its published description and you have any other reason for returning it, contact us with the reason within seven (7) calendar days of receiving it. We will send you a return number. When we receive the item in same condition that it was sent to you, we will reimburse you the purchase price. You will need to cover the return postage and any insurance.