Designing the Customer-Centric Organization
by Galbraith, Jay R
Designing the Customer-Centric Organization offers today??'s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.
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Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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- 2005
- Binding
- Hardcover
- ISBN
- 9780787979195
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Wiley & Sons, Incorporated, John, 2005. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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- Published
- 2005
- Binding
- Hardcover
- ISBN
- 9780787979195
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Wiley & Sons, Incorporated, John, 2005. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Galbraith, Jay R.
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R.
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Jossey-Bass, 2005. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780787979195 Item Price
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R.
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- 2005
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- 9780787979195
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Jossey-Bass, 2005. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780787979195 Item Price
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Galbraith, Jay R.
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John Wiley & Sons. 1. Hardcover. Used; Good. Simply Brit welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring theres something for every literary palate. All… Read more about this item Item Price
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Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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- 2005
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Wiley & Sons, Incorporated, John, 2005. Hardcover. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Galbraith, Jay R.
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R
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Designing the Customer-Centric Organization: A Gu
by Galbraith, Jay R
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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Hardback. New. Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices. Item Price
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Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
by Galbraith, Jay R
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Jay R. Galbraith
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- Hardback
- ISBN
- 9780787979195
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Hardback. New. Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices. Item Price
$62.89
Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process
by Galbraith, Jay R
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Wiley & Sons, Incorporated, John. Used - Good. Used book that is in clean, average condition without any missing pages. Item Price
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R
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- ISBN
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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
by Galbraith, Jay R.
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- ISBN
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Designing The Customer-Centric Organization: A Guide To Strategy, Structure, And Process
by Jay R. Galbraith
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- 2005
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- Hardcover
- ISBN
- 9780787979195
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