The Total Quality Corporation: How 10 Major Companies Turned Quality and Environmental Challenges to Competitive Advantage in the 1990s by Francis McInerney, Sean White - 1995-10-01

New York, New York, U.S.A.: Truman Talley Books, 1995. hardback in fine condition with fine dust jacket. Hardcover. Fine/Fine.

Dutton Adult, 1995-10-01. Hardcover. New. 20.0000 in x 20.0000 in x 20.0000 in.

hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.

New York: Truman Talley Books/Dutton. Near Fine in Near Fine dust jacket. 1995. First Edition; First Printing. Hardcover. 0525939288 . First edition/first printing in Near Fine condition in alike dust jacket with light edgewear; The Total Quality Corporation is a book that discusses how to create a quality organization. The book is written by Francis McInerney and Sean White, and it was published in 2003. The book is about how to create a quality organization and it discusses how to improve customer satisfaction, employee satisfaction, and supplier satisfaction. The book is divided into three parts and each part is divided into five chapters. The first part of the book discusses how to establish a quality culture. The second part of the book discusses how to improve customer satisfaction. The third part of the book discusses how to improve employee satisfaction. The fourth part of the book discusses how to improve supplier satisfaction. The fifth part of the book discusses how to maintain… Read More