Sams, 1999-03-23. Hardcover. Very Good. Clean, unmarked text. Black marker line across bottom edge of book. Top cover corners are bumped. Light bumps to spine ends. Binding is tight and square. Jacket has mild surface and edge wear. No tears. Books that sell for $9 or more ship in a box; under $9 in a bubble mailer. Expedited and international orders may ship in a flat rate envelope rather than a box due to cost constraints. All US-addressed items ship with complimentary delivery confirmation.

Synopsis

Imagine, at a terrifyingly aggressive rate, everything you regularly use is being equipped with computer technology. Think about your phone, cameras, cars - everything - being automated and programmed by people who in their rush to accept the many benefits of the silicon chip, have abdicated their responsibility to make these products easy to use. The Inmates are Running the Asylum argues that, despite appearances, business executives are simply not the ones in control of the high-tech industry. They have inadvertently put programmers and engineers in charge, leading to products and processes that waste money, squander customer loyalty, and erode competitive advantage. Business executives have let the inmates run the asylum! In his book The Inmates Are Running the Asylum Alan Cooper calls for revolution - we need technology to work in the same way average people think - we need to restore the sanity. He offers a provocative, insightful and entertaining explanation of how talented people continuously design bad software-based products. More importantly, he uses his own work with companies big and small to show how to harness those talents to create products that will both thrill their users and grow the bottom line.

Reviews

(Log in or Create an Account first!)

Details

Bookseller: Lake Country Books and More (US)
Bookseller's Inventory #: E3170409023
Title: The Inmates Are Running the Asylum
Author: Cooper, Alan
Format/Binding: Hardcover
Book Condition: Used - Very Good
Quantity Available: 1
ISBN 10: 0672316498
ISBN 13: 9780672316494
Publisher: Sams
Place of Publication: Indianapolis, Indiana, U.s.a.
Date Published: 1999-03-23
Bookseller catalogs: Business:Management;
X weight: 25 oz

Terms of Sale

Lake Country Books and More

All orders ship from our location within 2 business days, and most within 24 hours. Returns will be accepted on any item returned to us within 7 days of buyer's receipt of their order. Items returned due to an error on our part, including, but not limited to, errors and/or omissions in the listing description, or shipment of the incorrect item, will be refunded for the full amount of the item, including shipping. Items returned due to an error on the buyer's part, buyer's remorse, or a cancellation request after the item has shipped, will be refunded for the purchase amount of the item less a 10% restocking fee. There will be no refund for shipping in these cases. Refunds will be issued within 2 business days of receipt of the item when it is received back in the same condition it was in when originally shipped. Adjustments to refunds, up to 100% of the cost of the item, will be made for returns damaged in shipment due to improper packaging, removal of shrink wrap from new items if it was present when shipped, and/or damage or wear to the item while it was in the possession of the buyer.

About the Seller

Lake Country Books and More

This seller has earned a 5 of 5 Stars rating from Biblio customers.

Biblio member since 2006

Excelsior, Minnesota

Ask Seller a Question

About Lake Country Books and More

Lake Country Books offers a wide variety of out of print, current, and antiquarian books. We continuously add new inventory, and welcome special orders and search requests for titles we may not currently have in stock. Customers have consistently complimented us on our prompt shipping and quality packaging. All books ship in a museum-quality, acid-free plastic sleeve as an inner wrap. Books over $7 ship bubble wrapped and boxed; books under $7 ship in a bubble mailer. All our items ship with delivery confirmation.

Glossary

Glossary

Some terminology that may be used in this description includes:

Tight: Used to mean that the binding of a book has not been overly loosened by frequent use.
Spine: The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
Bumps: Indicates that the affected part of the book has been impacted in such a way so as to cause a flattening, indention, or light...
Jacket: Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...