Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization Paperback - 2005

First line

Do you know, do you really know, what's going on in your organization?

From the rear cover

24 Lessons to Understand and Apply Six Sigma Principles in Any Organization

Six Sigma for Managers introduces you to the fundamental concepts of Six Sigma, and provides 24 basic points you need to know to spearhead a Six Sigma program in your workplace. Carefully walking you through every phase of a successful Six Sigma initiative, from establishing metrics to sustaining excellence, this results-based handbook shows you how to manage Six Sigma to:

● Reduce defects ● Cut costs ● Set business metrics ● Plan an implementation ● Measure smart ● Monitor and maintain improvements ● Discover patterns ● Map the process ● Make the fix last ● Check hypotheses ● Know the risks ● Plan for control ● Sustain the gain

Hundreds of companies around the world have used Six Sigma to eliminate wasteful variation, enhance productivity, and create dramatic new levels of customer satisfaction. Six Sigma for Managers provides hands-on knowledge and advice to help you get started as an effective Six Sigma manager, and play a significant role in transforming your workplace culture from complacency to accomplishment.