Description:
McGraw-Hill Companies, 2007. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Voice of the Customer: Capture and Analysis Hardcover - 2007 - 1st Edition
by Kai Yang
Details
- Title Voice of the Customer: Capture and Analysis
- Author Kai Yang
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 416
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies
- Date 2007-11-01
- Illustrated Yes
- Features Bibliography, Dust Cover, Illustrated, Index, Price on Product - Canadian, Table of Contents
- ISBN 9780071465441 / 0071465448
- Weight 1.61 lbs (0.73 kg)
- Dimensions 9.28 x 6.32 x 1.1 in (23.57 x 16.05 x 2.79 cm)
- Library of Congress subjects Six sigma (Quality control standard), Quality control - Statistical methods
- Library of Congress Catalog Number 2007047794
- Dewey Decimal Code 658.401
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Voice of the Customer: Capture and Analysis
by Yang, Kai
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Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)
by Yang, Kai
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hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)
by Yang, Kai
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McGraw-Hill Education, 2007-11-14. Hardcover. New. New. In shrink wrap. Looks like an interesting title!
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Voice of the Customer: Capture and Analysis
by Kai Yang
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McGraw-Hill Professional, 2008. Hardcover. Very Good. Former library book. Edition 2008. Ammareal gives back up to 15% of this item's net price to charity organizations.
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Voice of the Customer: Capture and Analysis
by Yang, Kai, Dr.
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McGraw-Hill, 2007. Hardcover. New. 1st edition. 416 pages. 9.25x6.50x1.00 inches.
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Voice of the Customer
by Kai Yang
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- Hardcover
- ISBN 10 / ISBN 13
- 9780071465441 / 0071465448
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Hardback. New. Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.
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