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The Customer Driven Company Paperback - 1993
by Richard C. Whiteley
An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.
First line
Picture this. True story. You've just spent twenty-five hours flying from Boston to Singapore.
Details
- Title The Customer Driven Company
- Author Richard C. Whiteley
- Binding Paperback
- Edition Reprint
- Pages 320
- Volumes 1
- Language ENG
- Publisher Basic Books, Reading, Massachusetts, U.S.A.
- Date 1993-04-21
- Illustrated Yes
- Features Illustrated
- ISBN 9780201608137 / 0201608138
- Weight 1.1 lbs (0.50 kg)
- Dimensions 8.9 x 5.9 x 0.8 in (22.61 x 14.99 x 2.03 cm)
- Library of Congress subjects Customer services, Customer relations
- Library of Congress Catalog Number 90-23765
- Dewey Decimal Code 658.812
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The Customer-Driven Company: Moving from Talk to Action
by Whiteley, R. C
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The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
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- Used - Good Condition
- Edition
- [ Edition: Reprint ]
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[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
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Stock Photo: Cover May Be Different
The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
- Condition
- Used - Good Condition
- Edition
- [ Edition: Reprint ]
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
- Quantity Available
- 1
- Seller
-
Blacksburg, Virginia, United States
- Item Price
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$1.28$4.25 shipping to USA
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[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
Item Price
$1.28
$4.25
shipping to USA
Stock Photo: Cover May Be Different
The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
- Condition
- Used - Good Condition
- Edition
- [ Edition: Reprint ]
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
- Quantity Available
- 1
- Seller
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Blacksburg, Virginia, United States
- Item Price
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$1.28$4.25 shipping to USA
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[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
Item Price
$1.28
$4.25
shipping to USA
Stock Photo: Cover May Be Different
The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
- Condition
- Used - Good Condition
- Edition
- [ Edition: Reprint ]
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
- Quantity Available
- 1
- Seller
-
Blacksburg, Virginia, United States
- Item Price
-
$1.28$4.25 shipping to USA
Show Details
Description:
[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
Item Price
$1.28
$4.25
shipping to USA
Stock Photo: Cover May Be Different
The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
- Condition
- Used - Good Condition
- Edition
- [ Edition: Reprint ]
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
- Quantity Available
- 1
- Seller
-
Blacksburg, Virginia, United States
- Item Price
-
$1.28$4.25 shipping to USA
Show Details
Description:
[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
Item Price
$1.28
$4.25
shipping to USA
Stock Photo: Cover May Be Different
The Customer Driven Company: Moving from Talk to Action
by Richard C. Whiteley
- Used
- Paperback
- Condition
- Used - Good Condition
- Edition
- [ Edition: Reprint ]
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
- Quantity Available
- 1
- Seller
-
Blacksburg, Virginia, United States
- Item Price
-
$1.28$4.25 shipping to USA
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Description:
[ Edition: Reprint ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308
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Stock Photo: Cover May Be Different
The Customer-Driven Company : Moving from Talk to Action
by Whiteley, Richard C
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- Used - Good
- ISBN 10 / ISBN 13
- 9780201608137 / 0201608138
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Basic Books. Used - Good. Used book that is in clean, average condition without any missing pages.
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The Customer-Driven Company: Moving from Talk to Action
by Whiteley, R. C
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Perseus Books, 1991. Paperback. Very Good. Very good+ paperback. Pages are clean and unmarked. Covers show very minor shelf wear.; 100% Satisfaction Guaranteed! Ships same or next business day!
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