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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got Hardcover - 2006

by Robert Gordman; Armin Brott (With)


First line

I'm the kind of guy who believes in full disclosure, so I'm going to tell you right now that this is not another one of those books about how to make your company great.

Details

  • Title The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got
  • Author Robert Gordman; Armin Brott (With)
  • Binding Hardcover
  • Edition First Edition
  • Pages 310
  • Volumes 1
  • Language ENG
  • Publisher Truman Talley Books
  • Date April 18, 2006
  • ISBN 9780312351694 / 0312351690
  • Weight 1.04 lbs (0.47 kg)
  • Dimensions 8.26 x 6.04 x 1.09 in (20.98 x 15.34 x 2.77 cm)
  • Library of Congress subjects Marketing, Consumer satisfaction
  • Library of Congress Catalog Number 2005052943
  • Dewey Decimal Code 658.8

About the author

Robert Gordman is president of the Gordman Group, a consulting group that works with senior management of Fortune 500 companies. Gordman held executive management positions in retail companies for twenty-six years. He served for five years as Senior Consulting Partner for the Gallup Organization, specializing in strategic planning. He lives in Breckenridge, Colorado, with his wife, Elly, and golden retriever, Powder.
Armin Brott has cowritten books with top business leaders and is the award-winning author of "The Expectant Father, The New Father, Fathering Your Toddler, " and "Father for Life."
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The Must-have Customer: 7 Steps to Winning the Customer You Haven't Got

The Must-have Customer: 7 Steps to Winning the Customer You Haven't Got

by Brott, Armin

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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got

by Gordman, Robert

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The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got

by Gordman, Robert

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ISBN 10 / ISBN 13
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The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got

by Gordman, Robert

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The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got

The Must-Have Customer : 7 Steps to Winning the Customer You Haven't Got

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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got

by Gordman, Robert

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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got
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The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got

by Gordman, Robert; Brott, Armin [Contributor]

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